Front Office Associate - Bilingual Oncology

Theoncologyinstitute; Upland (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Starling Oncology is seeking a Front Office Associate to support patient intake, scheduling, and payments at multiple clinic locations. The role emphasizes patient-centered service and collaboration with the care team.

Responsibilities include greeting patients, collecting payments, and maintaining confidentiality while providing efficient front-office support across sites. A high school diploma is required, with 1 year of medical receptionist experience preferred.

Qualifications

• High school diploma or GED required.
• Bilingual in Spanish and English preferred.
• Medical receptionist experience is preferred (1 year).

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for health history and current medications – health screening.
• Schedule appointments and answer incoming phone calls.
• Promote Starling Oncology's standard of customer service.
• Maintain confidentiality and security of all information.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

Starling Oncology is seeking a Front Office Associate to support patient intake, scheduling, and payments at multiple clinic locations. The role emphasizes patient-centered service and collaboration with the care team.

Responsibilities include greeting patients, collecting payments, and maintaining confidentiality while providing efficient front-office support across sites. A high school diploma is required, with 1 year of medical receptionist experience preferred.