Front Office Associate Outpatient Oncology Bilingual

Starling Oncology; Montebello (CA); On-site; USD 32,000 - 35,000; Full time

Job summary

Starling Oncology is seeking a Front Office Associate for outpatient oncology, with bilingual Spanish-English abilities. You will greet patients, collect payments, gather health histories, schedule appointments, and manage phone inquiries across multiple clinic locations.

Mileage between clinics is reimbursed, and you will be part of a patient-centered care team. The role requires a high school diploma or GED and 1 year of medical receptionist experience is preferred.

Qualifications

• Bilingual Spanish and English required.
• High school diploma or GED required.
• Medical receptionist experience preferred (1 year).

Responsibilities

• Greet and check-in patients; collect co-pays and payments.
• Interview patients for health history and current medications.
• Schedule appointments and answer calls.
• Promote exemplary customer service standards.
• Maintain confidentiality of all patient information.
• Other duties as assigned.

Skills

Bilingual Spanish-English

Customer service

Education

High school diploma or GED

Job description

Front Office Associate Outpatient Oncology Bilingual

Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge , evidence-based cancer care to a population of approximately 2.1 million patients , including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better. For more information, visit www.starlingoncology.com .

At The Oncology Institute, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.

Introduction

As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who is patient-focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients, as a critical member of the entire care team.

Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for the purpose of gathering health history and current medications - health screening.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote TOI's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
• Other duties as assigned.

Qualifications

• High school diploma or G.E.D. required
• Bilingual in Spanish and English required

Experience:

• Medical receptionist: 1 year (Preferred)

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Pay Transparency for hourly teammates

$23 - $25.58 USD