Front Office Assistant, Oconee Heart and Vascular

Trinity Health Mid-Atlantic; Athens (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Office Assistant to join their team in Athens. In this role, you will be the welcoming face for patients, responsible for greeting visitors, scheduling appointments, and managing insurance verifications. Your strong communication skills will be key as you assist patients with their inquiries and ensure a smooth check-in and check-out process. This position offers a chance to be part of a diverse and inclusive workforce dedicated to providing exceptional care. If you are passionate about making a difference in healthcare, this opportunity is for you.

Qualifications

• 1+ year experience in a front office or medical records setting required.
• Familiarity with insurance rules and billing practices is essential.

Responsibilities

• Greet and assist patients and visitors in a friendly manner.
• Schedule appointments and maintain provider schedules efficiently.

Skills

Patient Assistance

Scheduling

Insurance Verification

Communication Skills

Computer Skills

Education

High School Graduate or GED

Tools

EMR Systems

Job description

Front Office Assistant, Oconee Heart and Vascular

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Locations: St. Mary's Health Care System, Georgia

Time Type: Full Time

Posted On: Posted Yesterday

Job Requisition ID: 00580078

Employment Type:

Full Time

Shift:

Not specified

Description:

This position is located in Athens at the main location of Oconee Heart & Vascular Center. The front office assistant is responsible for:

1. Greeting and assisting patients and visitors
2. Scheduling patient appointments
3. Securing accurate demographics and insurance information
4. Insurance verification
5. Checking patients in and out
6. Collecting copays and previous balance collections
7. Answering calls and assisting or routing the caller to the appropriate person
8. Maintaining provider schedules
9. Providing the patient with information needed for check-out

Must be familiar with insurance rules and billing practices in order to assist patients with questions.

Requirements:

1. High school graduate or GED equivalent required
2. Minimum of 1 year front office and/or medical records experience in a physician office or similar setting required
3. Must be able to use a computer and be familiar with Medical Office programs including EMR systems

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.