Front Office Assistant

Serenity Dental - Louetta; Houston (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical, dental, vision, and life保险

PTO and paid holidays

401(k) options

Occasional team lunches

Job summary

Serenity Dental in Houston, TX is seeking a Front Office Assistant to join a warm, patient-focused team. You will handle front desk operations, greet patients, schedule appointments, verify insurance, and coordinate with clinical staff to ensure smooth daily experiences.

The position offers full-time hours, a 9 am–5 pm schedule with occasional Saturdays, and a competitive hourly rate based on experience. Benefits include health, dental, vision, life insurance, PTO, holidays, 401(k), and team

Qualifications

• Knowledge of dental terminology and procedures.
• Experience with customer service, insurance verification, treatment planning, prior authorizations, Medicaid, and PPO insurance plans.
• Excellent phone etiquette and ability to manage multiple phone lines.
• Familiarity with Open Dental software.
• Weekend availability is a must.

Skills

Customer service

Phone etiquette

Multitasking

Tools

Open Dental software

Job description

Overview

Serenity Dental is looking for a Front Office Assistant to join our dedicated team in Houston, TX! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role is a strong communicator and has a team-oriented mindset. If this sounds like you, we want to hear from you!

Compensation

$16-18 per hour, based on experience

Schedule & Office Hours

• Full-time, 5-day work week
• Monday through Friday with some Saturdays
• 9 am-5 pm

Benefits and Perks

• Monthly bonus opportunities
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Occasional team lunches

Qualifications

• Knowledge of dental terminology and procedures
• Experience with customer service, insurance verification, treatment planning, prior authorizations, Medicaid, and PPO insurance plans
• Excellent phone etiquette and ability to manage multiple phone lines
• Familiarity with Open Dental software
• Weekend availability is a must