Front Office Assistant

Extu; Atlanta (GA); On-site; USD 45,000 - 70,000; Part time

Job summary

Extu, a prominent company in Atlanta, is seeking a Front Office Assistant to create a welcoming atmosphere and support daily office operations. This entry-level role involves visitor management, mail handling, and assisting the executive team, presenting a great opportunity for anyone looking to grow in an administrative capacity.

Qualifications

• 2+ years in a front office or administrative support role.
• Excellent verbal and written communication skills.
• Professional demeanor with a service-oriented attitude.

Responsibilities

• Greet and direct guests and manage visitor logs.
• Handle mail and package deliveries.
• Support the Executive Administrative Manager and internal teams.

Skills

Communication

Customer Service Orientation

Detail-oriented

Multitasking

Job description

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Global HR Leader | Strategic People Operations | Culture Builder | Talent & Org Design

Job Title: Front Office Assistant

Reports to: Executive Administrative Manager

Work Arrangement: In-Office (Tuesday – Thursday)

Location: Atlanta, GA

Who We Are

At Extu, we don’t just play in the market—we're leading it. As one of the fastest-growing companies in our space, we help the world’s biggest brands grow revenue through incentive marketing, group travel rewards, and through-channel campaigns. Our Partner Experience Platform makes it all work, blending smart strategy with seamless technology.

We believe in growth—ours, our clients’, and yours. But we know growth takes more than ambition. It requires smart people, shared goals, and a culture that values both speed and support. That’s why we’ve been named one of Atlanta’s Best and Brightest Companies to Work For (12 years running) and recognized as a Top Workplace—but what truly sets us apart is our people-first mindset.

We are a purpose and values-led organization that offers:

• Working with some of the largest brands in the world
• An innovative technology platform
• A global company, with global opportunities
• An informal, collaborative work environment with close access to senior management

Learn more at www.extu.com.

Position Summary

As the Front Office Assistant, you are the first face of Extu’s Atlanta office—setting the tone for everyone who walks through our doors. You’ll be responsible for creating a welcoming environment, maintaining daily office needs, supporting internal teams, and ensuring that the space reflects our high standards for organization, hospitality, and functionality. This role offers broad exposure across departments and a chance to be the heartbeat of our in-office culture.

Key Responsibilities

Front Desk & Visitor Management

• Greet and direct all guests, employees, auditors, vendors, and board members
• Manage building access, badge issuance, and visitor logs
• Assign temporary badges to employees; track returns and follow up with facilities if needed
• Keep lobby/reception areas clean, organized, and ready for each day

Deliveries, Mail & Shipping

• Accept and distribute incoming packages; assist with large/heavy deliveries
• Route IT-related deliveries and notify appropriate contacts
• Handle FedEx/UPS/USPS mailings and compare shipping options as needed
• Coordinate occasional travel or marketing mailers
• Restock snacks, coffee pods, utensils, and other supplies
• Maintain kitchen cleanliness and run/unload the dishwasher daily
• Clean and refill the espresso, Bevi, and keg machines regularly
• Clean conference rooms throughout the day and reset at the end of day
• Conduct weekly fridge clean-out (typically Thursdays); send reminders via Teams

Inventory & Office Supplies

• Reorder and manage office supplies; maintain organized stockroom
• Track and replenish swag inventory with help from Taylor and Ken
• Log and organize inventory removals, flag low stock items
• Submit service tickets via the Tenant Portal for suite/building maintenance
• Reserve and confirm conference rooms with building management
• Manage shredding bin pickup and copier supplies/maintenance

Catering & Event Logistics

• Coordinate setup and cleanup activities
• Track receipts and file appropriately
• Adjust orders based on expected attendance

Team & Administrative Support

• Assist the Executive Administrative Manager and collaborate with office team
• Support employee anniversary pin logistics in coordination with HR
• Jump in on special projects or ad hoc tasks as requested

Qualifications

• 2+ years in a front office, administrative, or facilities support role
• Excellent verbal and written communication skills
• Professional, friendly demeanor with a service-oriented mindset
• Self-starter who is proactive and detail-oriented
• Able to multitask and prioritize while maintaining a polished workspace
• Comfortable using office equipment, shipping tools, and vendor systems

Physical Requirements

• Ability to lift up to 20 lbs
• Move about the office and storage areas
• Operate a laptop and office equipment

Working Conditions

• In-office (Tuesday–Thursday)
• Indoor, climate-controlled professional environment

Why Join Us?

You’ll be joining a team of passionate marketers, technologists, and creatives who love what they do. In this role, you’ll have the opportunity to directly impact employee experience and operational excellence—while growing your own skills in a fast-paced, supportive culture.

Equal Opportunity at Extu

Extu is proud to be an equal opportunity employer. We value diverse perspectives and experiences and are committed to building an inclusive team. We do not discriminate on the basis of race, color, religion, sex, gender identity, national origin, disability, age, veteran status, or any other protected status. We just want to work with great people who aim to be better and make it better—every day.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Software Development and Marketing Services

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