Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!

Hyatt Hotels Corporation; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Front Office Agent, where your role is pivotal in creating memorable experiences for guests. This position offers an engaging environment, allowing you to connect with travelers and make their stay exceptional. With a focus on hospitality, you will not only manage guest registrations but also enhance their overall experience through effective communication and service. Enjoy competitive pay and a range of benefits that support your well-being and career growth. If you are passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Free Room Nights

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Days

Holidays

Paid Family Bonding Time

Adoption Assistance

Discounts at Retailers

Qualifications

• Genuine desire to satisfy others in a fast-paced environment.
• Refined verbal and written communication skills are essential.

Responsibilities

• Handle guest registration and communicate hotel services.
• Process payments and respond to inquiries.

Skills

Customer Service

Verbal Communication

Written Communication

Basic Computer Skills

Job description

Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!

Grand Hyatt at SFO, US - CA - San Francisco

Position: Front Office

Type: Hourly/Entry Level Employee, Full-time

Pay: Hourly US Dollar (USD)

Summary

At Hyatt, we believe in the power of belonging—making people feel at home no matter where they are. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Everyone's role matters, and your individuality is celebrated. Hospitality is more than just a job—it's a career for people who care.

Step off the AirTrain into the lobby of Grand Hyatt at SFO. Enjoy luxurious rooms with stunning bay and airport views through soundproof floor-to-ceiling windows. Guests can indulge in culinary delights or relax at our bar without leaving the airport, or take a train to downtown San Francisco.

Our 351 rooms offer comfort and views of the bustling San Francisco International Airport. Upgrade to an ultramodern Executive Suite for spacious entertaining and spectacular views.

As a Front Office Associate, you'll handle guest registration and communicate hotel services and promotions. This visible role allows for casual conversations and directly impacts guest experience. Responsibilities include processing payments and responding to inquiries. You will be the face of Hyatt.

This hourly position offers a pay rate of $26.57, with benefits including:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• Paid vacation, sick days, and holidays
• Paid Family Bonding Time and Adoption Assistance
• Discounts at various retailers like Apple, AT&T, Verizon, Headspace, and more

Ready for a timeless career opportunity? Apply today at careers.hyatt.com. Hyatt hotels provide superior service and elevated experiences, making it an excellent place to start or grow your career.

Qualifications

• A genuine desire to satisfy others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods
• Flexible schedule including AM or PM shifts, weekends, and holidays
• Proficiency in basic computer skills
• Customer service experience preferred

All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.