Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!

Hyatt Hotels; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking hotel chain that values individuality and a sense of belonging. As a Front Office Associate, you'll play a crucial role in enhancing guest experiences at a premier location with stunning views. This position offers the opportunity to engage with guests, ensuring their needs are met in a fast-paced environment. With excellent benefits, including free room nights and comprehensive insurance, this role is perfect for those passionate about hospitality and customer service. Embrace the chance to grow your career in a supportive atmosphere where every role matters.

Benefits

Free Room Nights

Discounted Room Rates

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Days

Paid Family Bonding Time

Free Colleague Meals

Retail Discounts

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods and work flexible hours.

Responsibilities

• Responsible for guest registration and communication of hotel services.
• Process forms of payment and respond to guest inquiries.

Skills

Customer Service

Verbal Communication

Written Communication

Basic Computer Skills

Job description

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Step off the AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxurious hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport, or take the train to the heart of San Francisco.

Our guests get to stay above it all in one of 351 hotel rooms with soundproof floor-to-ceiling windows overlooking the bustle of San Francisco International Airport. Opt for an ultramodern Executive Suite for spacious entertaining and stunning views of the bay and the airport.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate.

This is an hourly position with a compensation of $26.57.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• Paid vacation, sick days, and holidays.
• Paid Family Bonding Time and Adoption Assistance
• Free colleague meals during shift
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must be able to work a flexible schedule, AM or PM shifts, weekends, and holidays.
• Proficient in basic computer skills.
• Customer service experience preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.