Front Office Agent

Hyatt Regency Calgary; Houston (TX); On-site; USD 27,000 - 60,000; Full time

Job summary

Join the Hyatt Regency Calgary as a Front Office Agent, where you'll play a crucial role in the guest experience through registration, concierge services, and hospitality. Ideal candidates possess strong customer service skills, flexibility in scheduling, and a passion for helping others. This entry-level position offers opportunities for growth within a leading global hotel chain.

Qualifications

• 1 year of front desk experience preferred.
• Must have flexible work availability including mornings, evenings, weekends, and holidays.
• Ability to stand for long periods of time.

Responsibilities

• Responsible for guest registration process and communication of hotel services.
• Process forms of payment and respond to guest inquiries.
• Create positive guest experiences through casual conversation.

Skills

Customer Satisfaction

Verbal Communication

Written Communication

Flexibility

Job description

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Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Organization- Thompson Houston

Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• 1 year of front desk experience preferred
• Must have flexible work availability to include mornings, evenings, weekends, and holidays
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
  
  

Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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