Front Office Agent

Thompson Hotels; Houston (TX); On-site; USD 27,000 - 60,000; Full time

Job summary

Thompson Hotels seeks a Front Office Agent in Houston, responsible for guest registration and communication of hotel services. Ideal candidates should possess strong customer service skills, flexible availability, and experience in hospitality, impacting the guest experience significantly.

Qualifications

• 1 year of front desk experience preferred.
• Must have flexible working availability.
• Ability to stand for long periods.

Responsibilities

• Responsible for the guest registration process.
• Communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.

Skills

Customer Service

Verbal Communication

Problem Solving

Job description

Join to apply for the Front Office Agent role at Thompson Hotels

2 days ago Be among the first 25 applicants

Join to apply for the Front Office Agent role at Thompson Hotels

Get AI-powered advice on this job and more exclusive features.

Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Organization- Thompson Houston

Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• 1 year of front desk experience preferred
• Must have flexible work availability to include mornings, evenings, weekends, and holidays
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
  
  

Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Thompson Hotels by 2x

Sign in to set job alerts for “Front Office Agent” roles.

Houston, TX $50,000.00-$60,000.00 1 year ago

Houston, TX $27,120.00-$31,893.00 3 weeks ago

Front Desk Agent Westin Houston Downtown

2025-2026- Front Office Receptionist @ Killough Middle School

Non-College Work-Study- Member Services/Front Desk Attendant

Receptionist 2025-2026, Elementary (Fall Vacancies)

Front Desk Medical Receptionist (Centrum Health)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.