Front Office Agent

Hyatt Hotels Corporation; Durham (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Associate to welcome guests, manage registrations, and communicate hotel services at Hyatt Regency Bellevue and other properties.

In this fast-paced role you will greet guests, process payments, answer inquiries, and help create a memorable guest experience. Strong communication and stamina are essential; prior hotel front desk experience is a plus.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out.
• Communicate hotel services, promotions and policies to guests.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt during guest interactions and ensure a positive experience.

Skills

Guest service

Communication

Stamina

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

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