Front Office Administrative Specialist II — Bilingual

State of South Carolina; Mary (SC); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vacation leave

Sick leave

Paid holidays

Parental leave

Deferred compensation

Job summary

The Office of Mental Health, part of the State of South Carolina, seeks an Administrative Specialist II to support the Conway Office. You will manage patient intake, scheduling, and front-desk interactions, ensuring compliance with OMH policies and procedures.

You will backstop medical records requests, assist with voter registration, and handle insurance verifications and payments. This role requires strong organization and courteous, professional communication.

Qualifications

• High school diploma required; related clerical experience may substitute.
• 2 years clerical experience or associate degree or 3 years in related field.
• Bilingual abilities in English and Spanish are a plus.

Responsibilities

• Manage patient intake process ensuring documentation complies with OMH policies and updates.
• Offer voter registration assistance to patients per SC state law.
• Verify and update patient insurance in Avatar; discuss balances and collect payments.
• Schedule appointments and monitor calendars to maximize patient care hours.
• Greet visitors, answer calls professionally, and provide responsive service.
• Backup for medical records requests and transfers per OMH policies.

Skills

Bilingual English/Spanish

Customer service

Office administration

Education

High school diploma or equivalent

Associate degree in Secretarial Science or related

Tools

Avatar/electronic scheduling tools

Multi-line switchboard systems

Core computer applications

Job description

The Office of Mental Health, part of the State of South Carolina, seeks an Administrative Specialist II to support the Conway Office. You will manage patient intake, scheduling, and front-desk interactions, ensuring compliance with OMH policies and procedures.

You will backstop medical records requests, assist with voter registration, and handle insurance verifications and payments. This role requires strong organization and courteous, professional communication.