Front-of-Store Customer Service & Loss Prevention Associate

The TJX Companies, Inc.; Brooklyn Center (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

TJ Maxx in Brooklyn Center, MN is seeking a frontline Loss Prevention Associate to deter theft, protect store assets, and ensure a safe shopping environment. You will wear a Body Worn Camera, greet customers, and collaborate with store teams and LP to respond to incidents.

The role requires 0-2 years in retail or security, strong communication, and the ability to stand for long periods. Competitive pay and benefits are provided by TJX.

Qualifications

• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Job description

TJ Maxx in Brooklyn Center, MN is seeking a frontline Loss Prevention Associate to deter theft, protect store assets, and ensure a safe shopping environment. You will wear a Body Worn Camera, greet customers, and collaborate with store teams and LP to respond to incidents.

The role requires 0-2 years in retail or security, strong communication, and the ability to stand for long periods. Competitive pay and benefits are provided by TJX.