Front of House - Team Member

Chick-fil-A; Rockford (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the fast food industry is seeking a front counter team member in Rockford. This role emphasizes high hospitality standards, cash handling, and serving guests while maintaining cleanliness. Team members enjoy benefits such as free meals and health insurance, with many opportunities for growth and development.

Benefits

Free meal each shift

Health insurance for full-time team members

Opportunity for raises every 6 months

401k program for team members over 21

Positive family atmosphere

Opportunity for growth in leadership

Qualifications

• Must understand and converse in English.
• Able to lift and carry 25-30lbs.
• Able to stand/walk for 8 hours a day.

Responsibilities

• Taking orders and handling cash.
• Serving guests in dining room and drive-thru.
• Cleaning and organizing the dining area.

Skills

Hospitality

Positive attitude

Communication

Teamwork

Customer service

Job description

Job Description - A front counter team member will exhibit high-level hospitality towards guests through positivity, punctuality, and professionalism.

Job Responsibilities

• Taking orders on a front counter register and handling cash
• Taking orders in the Drive-Thru
• Fulfilling orders and delivering them to guests
• Cleaning and organizing of the dining room and front counter / drive-thru areas
• Running the DT cashier position and handling cash
• Serving guests in the dining room (refreshing drinks, clearing trash, etc).
• Preparing and fulfilling dessert and drink orders (lemonade, coffee, milkshakes, etc.)

Job Requirements

• Willing and able to work a minimum of 3 shifts per week with availability that includes Saturdays
• Willing and able to show up on time and prepared for work each day
• Willing and able to understand and converse with guests in English
• Willing and able to lift and carry a minimum of 25-30lbs as necessary
• Willing and able to stand / walk for up to 8 hours per day
• Willing and able to exhibit a positive attitude to both guests and team members alike
• Willing and able to meet handbook requirements on hygiene and uniform including, but not limited to, food safe practices regarding hair / beard, fingernails, tattoo / piercing policy, etc.
• Willing and able to meet all handbook requirements including, but not limited to, professionalism, personal conduct, attendance, etc.
• Willing and able to perform outside positions for at least 60-90 minutes at a time (prevention measures are taken for weather / temperature)
• Willing and able to promptly complete all necessary orientation paperwork
• A free meal each shift worked
• Health insurance for full-time team members
• Opportunity for raises every 6 months
• Team members over 21 can invest in 401k program
• Positive family atmosphere
• Opportunity for growth in leadership (almost 100% of current leadership team started as team members)

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