Front of House Team Member

Chick-fil-A; Osage Beach (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid Time Off

Free meal during shift

Leadership development

Friendly team environment

Job summary

Chick-fil-A Osage Beach FSU is seeking a Front of House Team Member to deliver exceptional hospitality and handle guest orders with care. You will prepare beverages, assemble orders, and ensure accurate fulfillment in both dining room and drive-thru settings.

Join a friendly, fast-paced team that values teamwork, reliability, and strong guest service. Flexible scheduling is available with opportunities for growth and leadership development.

Qualifications

• Cheerful, customer-service oriented attitude with a strong work ethic and dependability.
• Strong interpersonal skills and the ability to communicate clearly with guests and team members.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Deliver signature hospitality with friendly, engaging guest interactions.
• Take orders accurately, cashier, and answer questions about menu items.
• Prepare handcrafted beverages and assemble orders with attention to quality and accuracy.
• Manage dining room and drive-thru service to ensure smooth operations.
• Maintain cleanliness and food safety standards across workstations and dining areas.
• Collaborate with the kitchen and leadership to support a team-focused environment.

Skills

Cheerful demeanor

Customer service

Multi-tasking

Interpersonal communication

Reliability

Job description

At Chick-fil-A Osage Beach FSU, the Front of House Team Member role is more than just a job- it's an opportunity. Working alongside an independent Owner/Operator and supportive restaurant leaders, you will serve as the face of our restaurant. You are responsible for delivering exceptional hospitality, taking accurate orders, preparing beverages, and creating memorable, positive experiences for every guest who walks through our doors or visits our drive-thru.

Position Type:

• Full-time and Part-time

Front of House Team Member Responsibilities:

• Signature Hospitality: Smile, make eye contact, speak enthusiastically, and make genuine emotional connections with every guest.
• Order Taking & Cashiering: Accurately enter guest orders into the POS system, process payments, and answer questions about menu items and ingredients.
• Order Fulfillment: Prepare handcrafted beverages, assemble order trays, pack drive-thru bags, and double-check orders for accuracy and quality before handing them to guests.
• Dining Room & Drive-Thru Service: Host in the dining room, refresh beverages, maintain clean tables and condiment stations, and manage efficient drive-thru order taking and delivery.
• Cleanliness & Food Safety: Keep work stations, dining areas, and equipment clean and sanitized in accordance with food safety regulations and Chick-fil-A standards. Adhere to Chick-fil-A rules and dress code at all times
• Teamwork: Honor and encourage others to follow the vision and values of the Restaurant. Collaborate closely with Back-of-House (kitchen) team members and leadership to maintain fast, smooth restaurant operations. Be team-oriented, adaptable, dependable, with a strong work ethic

Qualifications and Requirements:

• Attributes: Cheerful, customer-service-oriented attitude with a strong work ethic, dependability, and willingness to learn. Loves serving and helping others. Consistency and reliability. Detail-oriented and able to multi-task.
• Communication: Strong interpersonal skills with the ability to communicate clearly with guests and team members.
• Pacing & Multitasking: Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Physical Demands: Ability to stand on your feet for extended periods and comfortably lift up to 25+ lbs.
• Flexibility: Willingness to work a flexible schedule, including morning, evening, or weekend shifts.
• Reliable: Transportation

Benefits & Perks

• Competitive pay with opportunities for promotion and growth
• Flexible scheduling options (and always closed on Sundays)
• Paid Time Off options for full-time team members
• Free meal during shift
• Leadership development, mentoring, and college scholarship opportunities
• A fun work environment where you can positively influence others
• Friendly smile and enthusiastic communication style

Location: Osage Beach FSU 3923 Osage Beach Pkwy, Osage Beach, MO 65065, USA

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.