Full-time Front of House Team Member

Chick-fil-A; Madison Township (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Scholarship program

Debt-free college

Health insurance

Life insurance

Overtime pay

Free meals

Flexible schedule

Growth opportunities

Job summary

Chick-fil-A is seeking a Front of House Team Member to deliver warm hospitality, greet guests, and ensure accurate, timely service in a fast-paced setting.

The role emphasizes relationship-building, problem-solving with urgency, and a positive, people-centered culture. You’ll gain life and leadership skills while working with an independent Owner/Operator in a team-driven environment.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 50 lbs on a regular basis.
• Have the ability to stand for long periods of time.

Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team

Flexible schedule

Lift 50 lbs regularly

Stand for long periods

Job description

At Chick-fil-A, being a Front of House Team Member is more than just a job—it’s an opportunity to create moments of hospitality that guests will remember. From greeting each guest with a warm smile to ensuring orders are served quickly and accurately, you set the tone for the Chick-fil-A experience.

You’ll work directly with an independent Owner/Operator while building life and leadership skills that go far beyond the restaurant. FOH Team Members provide genuine service, solve problems with a sense of urgency, and create emotional connections with every guest.

Here, you’ll do more than take orders—you’ll build relationships, grow personally and professionally, and be part of a culture centered on care.

Position Type:

• Full-time

Our Benefits Include:

• Competitive pay (up to $15.00 / hour)
• Operator-guaranteed $1,000+ scholarship (terms and conditions apply - see https://www.chick-fil-a.com/remarkable-futures-scholarships/types-of-scholarships)
• Debt-free College (estimated $22,800 annual value)
• Options for Health, Dental, and Vision
• Life Insurance
• Over-time pay
• Free employee meals
• A fun, positive work environment where you can influence and develop others
• Flexible scheduling (always closed Sundays)
• Opportunities for intentional growth and professional development

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.