Front of House Team Member

Chick-fil-A; Henderson (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Closed Sundays

Scholarship opportunities

Free college education

Competitive pay

Job summary

Chick-fil-A is seeking a Team Member to create a welcoming dining experience for guests and support a high-performing team. You’ll work in a fast-paced environment, uphold the brand’s service standards, and contribute to a positive, people-focused culture.

This role offers flexible scheduling, the possibility of full-time or part-time hours, and opportunities for growth and scholarships as part of a learning-oriented Operator-led team.

Qualifications

• Customer service oriented and eager to help others.
• Strong interpersonal communication and relationship-building.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliability and consistency in attendance and performance.

Responsibilities

• Smile with guests and create a welcoming atmosphere.
• Maintain eye contact and speak enthusiastically.
• Make emotional connections with guests and team members.
• Follow Chick-fil-A rules and dress code at all times.
• Work on their feet for several hours; stay energized and productive.
• Be team-oriented, adaptable, and dependable; maintain strong work ethic.

Skills

Customer service

Interpersonal skills

Multitasking

Reliability

Positive attitude

Team player

Dependable

Job description

At Chick-fil-A, the Team Member role is more than just a job; it’s an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Opportunity for free college education
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.