Front of House Team Member

Chick-fil-A; Concord (NC); On-site; USD 13,776 - 20,664; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Fun work environment

Job summary

Chick-fil-A in Concord, North Carolina is seeking Team Members for both full-time and part-time positions. This role offers the chance to provide a great dining experience, maintain Chick-fil-A's high service standards, and benefit from a positive work environment that encourages teamwork and personal growth.

Ideal candidates will possess a cheerful disposition and a strong work ethic, with responsibilities that include effective communication with guests and adherence to restaurant policies. Competitive pay and flexible schedules are also offered.

Qualifications

• Consistency and reliability are essential.
• Candidates should love serving and helping others.
• Ability to lift and carry 25-50 lbs regularly is necessary.

Responsibilities

• Provide an exceptional dining experience for customers.
• Communicate effectively with guests and team members.
• Adhere to Chick-fil-A rules and dress code.

Skills

Customer service oriented

Strong interpersonal skills

Detail-oriented

Ability to multi-task

Cheerful and positive attitude

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.