Front of House Team Member

Chick-fil-A; Willis (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Development and growth opportunities

Competitive pay

Job summary

Chick-fil-A is hiring for Front of House Team Members in the United States. You will greet guests, take orders, and provide a signature Chick-fil-A experience in a fast-paced, friendly environment.

Responsibilities include smiling, making eye contact, speaking enthusiastically, and building positive connections with guests while maintaining the restaurant's standards and dress code. Benefits include a fun work environment and growth opportunities.

Qualifications

• Customer service oriented mindset and friendly demeanor.
• Strong interpersonal skills for guest interactions.
• Attention to detail in daily tasks and branding.
• Willingness to work a flexible schedule, including weekends.
• Cheerful, positive attitude and guest-focused service.
• Reliable and consistent performance in a fast-paced environment.
• Ability to multitask across tasks with accuracy.
• Works well both independently and in a team setting.
• Capacity to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Smile and greet guests with a welcoming attitude.
• Maintain eye contact and communicate clearly with guests.
• Speak enthusiastically and create emotional connections.
• Honor the restaurant's vision and values.
• Multitask quickly, thoroughly, and accurately.
• Be team-oriented, adaptable, and dependable.

Skills

Customer service oriented

Strong interpersonal skills

Detail-oriented

Flexible schedule

Cheerful and positive attitude

Consistency and reliability

Multi-tasking

Teamwork

Stamina to stand long hours

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.