Front of House Team Member

Truett’s Chick-fil-A; Fayetteville (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Closed Sundays

Advancement opportunities

Fun, energetic work environment

Food discounts

Paid time off

Scholarship opportunities

Job summary

Truett’s Chick-fil-A is seeking a front-line team member to warmly welcome guests, input orders, and help ensure accurate payments and smooth drive-thru service. You will contribute to a fast-paced, friendly environment where teamwork and guest satisfaction come first.

The role emphasizes dependable attendance, positive energy, and a proactive approach to assisting guests and maintaining clean, well-stocked work areas.

Qualifications

• Customer-friendly demeanor and willingness to serve.
• Ability to stand for long periods and perform physical tasks.
• Maintain positive energy and friendly attitude during shifts.
• Thrives in a fast-paced, team-based environment.
• Ability to anticipate issues and think ahead.
• Willingness to work a flexible schedule and be punctual.
• Demonstrates integrity in all duties.

Responsibilities

• Greet guests with a smile and welcome them to the restaurant.
• Answer questions, offer recommendations, and assist guests.

Skills

Customer service

Positive demeanor

Team player

Energetic attitude

Adaptability

Punctuality

Problem solving

Job description

Role Summary: A front-line team member committed to serving guests

Duties & Responsibilities:

• Welcomes guests & smiles as they enter the restaurant or drive thru
• Answers guest questions, offers recommendations, and provides general assistance to guests
• Inputs guest orders, processes payments accurately, and maintains an accurate cash drawer
• Ensures orders are complete and delivers food to guests
• Maintains adequate stock of supplies
• Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
• Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
• Other duties and responsibilities as directed by restaurant management

Qualifications & Skills:

• Customer-friendly demeanor and willingness to serve
• Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, stand, and lift heavy objects, as needed
• Able to maintain positive energy throughout shift with an outgoing, friendly, and patient attitude
• Able to excel in a fast-paced, team environment with a sense of urgency in getting things done
• Able to think ahead and anticipate problems before they happen
• Willing to work a flexible schedule and arrive to work at the scheduled time
• Demonstrates unquestionable integrity

Advantages of Position:

• Competitive Wages and Benefits
• Flexible Schedules
• Closed Sundays
• Advancement
• Opportunities
• Fun, Energetic Work Environment
• Food Discounts
• Paid Time Off (after service period)
• Scholarship Opportunities

Since the late 1980s, the Dwarf House has provided customers with a historical perspective on Chick-fil-A®. Modeled after founder Truett Cathy's first restaurant, the Dwarf House offers sit down, counter and drive-thru service for breakfast, lunch and dinner. The restaurant offers a typical Chick-fil-A® menu, plus specialty items including Green Beans, Fried Okra, Cornbread and Chicken Salad.