Front of House Team Member

Showmars; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Leadership opportunities

Competitive pay

Tip pooling

Job summary

Showmars in Charlotte, NC seeks an enthusiastic Front of House team member to deliver friendly guest service by handling orders at the counter, taking payments, and delivering an outstanding dining experience. You will be part of a supportive team in a fast-paced setting, with opportunities for growth and a flexible schedule.

Applicants should have prior customer service experience, basic POS knowledge, and strong communication in English.

Qualifications

• Experience in customer service positions.
• Good knowledge of how cash registers operate.
• Ability to communicate effectively in English.

Responsibilities

• Provide friendly, cheerful service to guests.
• Operate the POS system and handle cash transactions accurately.
• Maintain eye contact and smile to create a welcoming atmosphere.
• Multitask efficiently in a fast-paced environment.
• Be flexible with schedule and work collaboratively with the team.

Skills

Customer service

Cash handling

English communication

Teamwork

Reliability

Tools

POS system

Job description

We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate.

We also offer many other great benefits such as:

• Flexible schedule
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay
• The FOH Team Member is also part of our Tip Pooling program!

This position has an Hourly rate AND receive tips at the point of sale, from on-line orders and cash tips at the table. ( Combine Hourly wage PLUS tips and you can range $12-$15 per hour)

Requirements and Responsibilities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively in English
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-55 lbs.
• Have a valid driver's license and reliable transportation

Applicants will also be expected to be able to work on their feet for several hours at a time. Prior experience is preferred, but not necessary.

Showmars has served the Carolinas with fresh, made-to-order food in a casual and family friendly environment since the Independence Boulevard location first opened its doors in 1982.

Showmars’ founder, George Couchell (affectionately known as “Mr. C”), immigrated to the US from Greece as a young boy and grew up working in his family’s restaurant. After graduating from Duke University and serving as a Naval Officer, he decided to follow his dream of opening a restaurant that was truly unique to the Queen City.

Mr. C founded Showmars with an innovative idea; to combine fast-food and formal dining.

Customers would order and pay for their food at the counter, while a friendly wait staff would serve them at the table. Showmars’ wide range of menu flavors appealed to a large customer base in variety and value, while maintaining a fresh and fast guarantee.

More than 40 years later, Showmars continues to grow while upholding Mr. C’s vision.

With its reputation for offering quality food at a great value, exceptional customer service and a comfortable atmosphere, it’s easy to see why everybody loves Showmars!