Front of House Team Lead - Airport Operations & Coaching

OHM Concession Group; Pensacola (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Einsteins in Pensacola International Airport is seeking a seasoned Front of House Team Lead to guide daily operations and ensure exceptional customer service. The role requires an early riser with reliable transportation and a hands-on leadership style to coach and develop staff.

You will oversee scheduling, training, food safety compliance, and customer satisfaction in a fast-paced airport setting, with opportunities for growth and professional development.

Qualifications

• 18 years of age or older.
• Proven leadership or management experience in food service or hospitality.
• Strong team-building and leadership skills.
• Experience in coaching and training team members.
• Knowledge of food safety standards and best practices.
• Reliable transportation and ability to arrive early for shifts.

Responsibilities

• Lead and manage the Front of House team to ensure smooth daily operations.
• Coach, train, and develop team members to enhance performance and customer service.
• Maintain high standards of food safety and cleanliness in compliance with regulations.
• Foster a positive and collaborative team environment through effective team building.
• Ensure timely and efficient service to airport customers.
• Assist with scheduling, inventory management, and operational tasks as needed.
• Promote upward mobility by identifying and mentoring potential future leaders.

Skills

Leadership

Team building

Coaching

Communication

Food safety

Punctual

Job description

Einsteins in Pensacola International Airport is seeking a seasoned Front of House Team Lead to guide daily operations and ensure exceptional customer service. The role requires an early riser with reliable transportation and a hands-on leadership style to coach and develop staff.

You will oversee scheduling, training, food safety compliance, and customer satisfaction in a fast-paced airport setting, with opportunities for growth and professional development.