Front of House Support

Union Square Hospitality Group; New York (NY); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Dining discount

Commuter benefits

Life insurance

Job summary

Union Square Hospitality Group is seeking a Front of House Support team member for Ci Siamo in Manhattan West, NYC. You will help set up and reset dining rooms, pour water, run food, and support servers and expediters while maintaining hospitality standards.

The role emphasizes a culture of Enlightened Hospitality, guest-facing service, and ongoing learning within a premier dining group. Competitive hourly pay with tips, benefits, and growth opportunities are offered.

Qualifications

• Experience in a guest-facing restaurant role preferred
• Ability to walk or stand for long periods of time
• Ability to balance & carry multiple plates, glass racks and/or glasses, and lift objects up to 30 lbs
• English fluency and additional languages preferred

Responsibilities

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Create a welcoming and hospitable environment for guests
• Possess an understanding of proper steps of service and engage in table maintenance and resetting with efficiency, speed and grace
• Stay informed and knowledgeable of all menu items and proper mise to accompany each dish
• Maintain the high standards of cleanliness and proper appearance throughout all areas of the restaurant
• Demonstrates an eagerness to continue to learn and grow
• Consistently support a culture of Enlightened Hospitality
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

Job description

Ci Siamo
440 W 33rd St
New York, NY 10001, USA

Description

Ci Siamo is a restaurant from Danny Meyer's Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restaurant celebrates the beauty of simplicity centering around live-fire cooking. The Italian-inflected menu takes inspiration from Chef Sterling’s extensive travels and is rooted in the understated excellence of seasonal ingredients and purposeful preparations. Ci Siamo, which loosely translates to 'we've made it' or 'we've arrived', bridges the traditional with the contemporary to introduce a new space that is at once transportive yet warmly familiar.

Who you are:

A vital member of the Service team, the Support role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant.

What you'll do:

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Create a welcoming and hospitable environment for guests
• Possess an understanding of proper steps of service and engage in table maintenance and resetting with efficiency, speed and grace
• Stay informed and knowledgeable of all menu items and proper mise to accompany each dish
• Maintain the high standards of cleanliness and proper appearance throughout all areas of the restaurant
• Demonstrates an eagerness to continue to learn and grow
• Consistently support a culture of Enlightened Hospitality
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

What we need from you:

• Experience in a guest-facing restaurant role preferred, but not necessary
• Ability to walk or stand for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
• English fluency and additional languages preferred, but not required

What you'll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a FOH Support team member, you'll enjoy:

• Competitive pay: Hourly rate of $11.35/hour plus tips
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility:Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger.Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dotsto build uplifting experiences and relationships
• Center the salt shakerwith an unwavering commitment to excellence and the values that matter most
• Write a great next chapter.The road to success is paved with mistakes well-handled
• Bring a charitable assumptionand err on the side of generosity
• Leave our campsite better than we found it;always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.