Front of House Specialist

Sweetwater; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Sweetwater, the nation's #1 online retailer of musical instruments & pro audio gear, is looking for a talented and driven part-time Front of House for evenings and weekends at our Fort Wayne campus. This role extends our Concierge team and is key to delivering unmatched hospitality in the diners and break rooms.

You will assist customers with menu questions, keep areas tidy, monitor grab-and-go inventory, and coordinate with kitchen staff and vendors.

Qualifications

• Ability to work independently and as a member of a team.
• A desire to engage with diverse groups of individuals.
• Ability to communicate effectively with team members and customers.
• Excellent time management and organizational skills.
• High standards for organization and cleanliness.
• Ability to stand and walk for extended periods of time in a fast-paced environment.
• Ability to lift over 40 lbs.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Commitment to professionalism.
• Strong interpersonal skills to communicate effectively with diverse groups of individuals.

Responsibilities

• Assisting customers with questions about the menu or cash payments.
• Maintaining organization and cleanliness in diners and break areas.
• Monitoring all grab-and-go inventory in both diners and break rooms.
• Communicate effectively with kitchen staff and product vendors for inventory needs.
• Brewing coffee and restocking beverages in diner and break areas.

Skills

Teamwork

Independent work

Customer engagement

Communication skills

Time management

Organization

Physical stamina

Lifting up to 40 lbs

Adaptability

Professionalism

Interpersonal skills

Job description

Job Requirements

Sweetwater, the nation's #1 online retailer of musical instruments & pro audio gear is looking for a talented and driven part-time individual for our Front of House! Sweetwater is proud to serve hundreds of visitors and employees daily in its diners and break room areas. As an extension of our Concierge team, the Front of House staff is an integral component of the Sweetwater Campus Experience. The Front of House staff is focused on providing customers and employees with unmatched hospitality and diner service. This is a Part-Time role including evenings and weekends.

In this customer-facing role, the Front of House team handles various responsibilities including but not limited to:

• Assisting customers with questions about the menu or cash payments
• Maintaining organization and cleanliness in diners and break areas
• Monitoring all grab-and-go inventory in both diners and break rooms
• Communicate effectively with kitchen staff and product vendors for inventory needs
• Brewing coffee and restocking beverages in diner and break areas

The Right Candidate Would Possess The Following

• Ability to work independently and as a member of a team
• A desire to engage with diverse groups of individuals
• Ability to communicate effectively with team members and customers
• Excellent time management and organizational skills
• High standards for organization and cleanliness
• Ability to stand and walk for extended periods of time in a fast-paced environment
• Ability to lift over 40 lbs.
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Commitment to professionalism
• Strong interpersonal skills to communicate effectively with diverse groups of individuals

Sweetwater "Ideal" Team-Player

• WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
• Gets Things Done - Great work ethic and moves with a sense of urgency
• Obsesses over the Details committed to paying attention to the details
• Drives Continuous Improvement Always focusing on effective and efficient work and ways to get better
• Develops the Future committed to the pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey
• We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required.

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.