Front of House Shift Supervisor

Chick-fil-A; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Closed Sundays

Scholarship opportunities

Discounted Meals

Tuition Discount Program

Career Advancement

Job summary

Chick-fil-A Vine City is seeking a Front of House Shift Supervisor to lead a team, ensure quick and friendly service, and uphold hospitality standards. This full-time role requires open availability, including nights, weekends, and holidays, and close shifts on Fridays and Saturdays.

The position offers competitive pay, flexible scheduling, Sundays off, scholarship opportunities, and a clear path for growth within Chick-fil-A and its operators.

Qualifications

• High School diploma or GED required.
• 1–3 years leadership or management experience.
• Experience in restaurant operations preferred but not required.

Responsibilities

• Manage labor and team productivity.
• Lead shifts and complete checklists.
• Train new hires and set shift tone.
• Run breaks and finalize day, including drawer counts.
• Contribute to driving sales and customer satisfaction.

Skills

Leadership

Communication

Time management

Customer service

Teamwork

Education

High School diploma or GED

Associate or Bachelor’s degree (preferred)

Tools

Excel

Word

Job description

Thank you for your interest in a great career opportunity with Chick-fil-A Vine City. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A Vine City will prepare you to be the best you can be. That is our promise to you!

Here at Chick-fil-A Vine City, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities.

The primary goal of the Front of House Shift Supervisor is to run a smooth shift and to ensure that we provide quality service and hospitality to our guests. The Front of House Shift Supervisor is responsible for leading team members to provide quick, friendly, and accurate service to guests.

This role is offered as a full time position. You must have an open availability. This means the ability to work any shift including nights, weekends and holidays. Must be able to close on Friday and Saturdays. Must be available for Holidays.

Position Type:

• Full-time

Our Benefits Include:

• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Flexible Hours - Flexible schedule to allow you to meet commitments to your family, friends, school or sports teams.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Discounted Break Food - Discounted meals for each 5.5 hours of work to use on your break.
• Scholarship opportunities - Award amounts include: $1,000, $2,500, or $25,000.
• Discounted Tuition Program – Chick-fil-A Team Members are eligible for discounted tuition at participating colleges and universities.
• Future Career Opportunities - We strive to promote intentional growth and development to help you reach your professional goals. This will strengthen your leadership skills which could lead to opportunities to become a Chick-fil-A Operator or Corporate Staff Member with Chick-fil-A, Inc. or any other profession that you chose.
• Opportunities for Travel - Travel to different Chick-fil-A grand openings to learn and development your skills.
• Positive Culture - At Chick-fil-A Vine City, we want every guest and Team Member to have a premium experience. We believe in going above and beyond for each other and our guests.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Exclusive Discounts - Access to the Chick-fil-A Marketplace, which provides member-only discounts and corporate rates on everything from apparel and accessories to a wide variety of dining, entertainment, travel, automotive services, wholesale clubs, electronics, and recreation. You will have access to over 302,000 offers across 10,000 cities and easy mobile access.

We are looking for applicants who exhibit the following qualities:

• Honest and Trustworthy
• Consist and Reliable
• Mature and Responsible
• Cheerful and Positive Attitude
• Excellent Communication Skills both written and spoken

Applicants must be able to:

• Manage labor and team productivity
• Exhibit mastery of all Front of House positions
• Successfully lead shifts and complete checklists
• Run breaks while ensuring smooth operationsCount drawers and finalize the day
• Be a friendly encouraging team player
• Make Emotional Connections with Guests
• Operate with a sense of urgency
• Assist in training new hires, set the tone for a shift, and act as a role model for the team
• Positively influence the business to drive sales
• Adhere to and enforce all restaurant polices and procedures, up to holding team members accountable
• Independently write reports and other documents
• Work outside under various conditions
• Identify and address operational bottlenecks
• Other duties as assigned

Qualifications Include:

• High School diploma or GED required
• Associate’s or Bachelor’s degree with a major in business, hospitality, psychology, or a related field preferred
• 1-3 years leadership or management experience
• Experience in restaurant operations is preferred, but not required. Prior Chick-Fil-A experience is a plus.
• Proficient in Microsoft Excel and Word
• Strong work ethic
• Excellent time management and organizational skills
• Possess a love for serving and helping others
• Strong interpersonal skills
• Critical Thinker. Self Starter
• Able to work independently and in a team environment
• Be able to work a flexible schedule
• Be able to perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 40 lbs
• Have the ability to stand and walk for at least 8 hours
• Valid Driver’s License with a clean driving record
• Reliable transportations to meet opening and closing shifts as needed
• Available to work at least 40 hours a week
• Be available to work on weekends and holidays

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.