Front of House Shift Lead — Customer Experience

Wright's Barbecue; Rogers (AR); On-site; USD 25,000 - 33,000; Full time

Job summary

Wright's Barbecue in Rogers, AR is seeking a friendly front-of-house team member to deliver excellent customer service and maintain a welcoming dining space. You will greet guests, take orders, handle payments with a POS system, and keep the front area clean and organized.

Ideal candidates will have strong time management, be able to work well in a team, and communicate clearly with customers and coworkers. Experience in hospitality or grocery settings is a plus and a passion for food helps.

Qualifications

• Familiarity with cash handling procedures.
• Experience with POS systems is a plus.
• Strong time management to handle multiple tasks.
• Ability to work well in a team-oriented environment.
• Excellent communication with customers and team members.
• A passion for culinary arts or experience in grocery store settings is advantageous.

Responsibilities

• Greet and assist customers with a friendly demeanor.
• Take customer orders accurately and process payments using POS.
• Handle cash transactions and maintain cash register accuracy.
• Assist in food preparation and ensure safe food handling.
• Maintain cleanliness and organization of the front of house area.
• Collaborate with kitchen staff to ensure timely service and quality presentation.
• Manage time effectively during busy periods to enhance customer satisfaction.

Skills

Cash handling

Time management

Communication

Teamwork

Customer service

Culinary interest

Tools

POS systems

Job description

Wright's Barbecue in Rogers, AR is seeking a friendly front-of-house team member to deliver excellent customer service and maintain a welcoming dining space. You will greet guests, take orders, handle payments with a POS system, and keep the front area clean and organized.

Ideal candidates will have strong time management, be able to work well in a team, and communicate clearly with customers and coworkers. Experience in hospitality or grocery settings is a plus and a passion for food helps.