Front of House Service Manager: Elevate Guest Experience

Texas Roadhouse; Pelham (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation and parental leave

401(k) retirement plan

Tuition reimbursement

Annual holiday bonus

Job summary

A popular restaurant chain in Pelham, Alabama is seeking a dedicated Service Manager to lead Front of House operations. The ideal candidate will manage staff performance, ensure compliance with policies, and drive guest satisfaction. This position includes flexible work schedules, comprehensive benefits, discounts, and a fun work culture. Candidates must possess a passion for delivering exceptional service and the ability to thrive in a fast-paced environment.

Qualifications

• Passion for people and guest experience.
• Ability to manage and train Front of House employees.
• Experience in driving sales and managing performance.

Responsibilities

• Oversee daily Front of House operations.
• Manage all Front of House employees.
• Enforce compliance with policies and ensure guest safety.
• Direct work for employees, manage schedules and tasks.
• Implement contests and create incentives for staff.

Skills

Driving sales

Guest satisfaction

Performance management

Knowledge of liquor laws

Safe food handling procedures

Job description

A popular restaurant chain in Pelham, Alabama is seeking a dedicated Service Manager to lead Front of House operations. The ideal candidate will manage staff performance, ensure compliance with policies, and drive guest satisfaction. This position includes flexible work schedules, comprehensive benefits, discounts, and a fun work culture. Candidates must possess a passion for delivering exceptional service and the ability to thrive in a fast-paced environment.