Front of House Security Coordinator

Wayfair; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Wayfair is seeking a Corporate Security Agent to manage daily security operations at its Boston headquarters. The role involves monitoring alarms, coordinating emergency responses, and providing support to stakeholders, ensuring a safe environment for all employees and visitors. Candidates should possess relevant degrees and at least two years of security experience, demonstrating strong communication and decision-making skills.

Benefits

Flexible schedule

Equal opportunity employer

Qualifications

• 2+ years of experience in security roles.
• Ability to work independently and in a group.
• Bilingual skills are a plus.

Responsibilities

• Monitor alarms and access control at HQ.
• Review and escalate threats to employees and property.
• Coordinate responses to incidents or crises.

Skills

Written communication

Verbal communication

Organizational skills

Decision-making

Multitasking

Education

Associates Degree

Bachelor’s Degree

Tools

Microsoft Office

Google Suites

Lenel

Job description

This position requires you to be in our Boston office 5 days per week

The Corporate Security Agent will be responsible for the daily security operations of Wayfair Headquarters in Boston. This position will provide daily support to internal and external stakeholders, as well as applicable stakeholders in the event of an incident. This individual will be part of a dynamic corporate security team whose mission is to provide world class support to our partners.

What You’ll Do

• Perform daily functions of the Corporate Security Agent by monitoring alarms, access control, and events that may impact Wayfair’s HQ operations and assets.
• Review, analyze, and escalate issues to help mitigate threats to Wayfair's employees, property, and partners in Boston.
• Perform duties as assigned by the Lead Corporate Safety & Security Officer and assist in the day to day operations of the HQ.
• Coordinate responses to incidents or crisis events that occur or could potentially impact Wayfair’s operations.
• Perform key duties and be the key point of contact for first responders in the event of an emergency.
• Maintain detailed records of communications and events, including incident tracking and case management.
• Manage and handle sensitive incidents while maintaining the company’s and affected individual's confidentiality.

What You’ll Need

• Associates Degree required. Bachelor’s Degree preferred.
• Be an experienced professional with the highest standards of discipline and professionalism.
• 2+ years of experience working in a security function, preferably in a security role or setting (either government or private sector).
• Familiarity with access management technologies such as Lenel and other softwares such as Microsoft Office and Google Suites.
• Ability to multitask in a fast-paced work environment, think through problems, and make sound decisions under pressure.
• Must have strong written and verbal communication skills. Bilingual skills are a plus.
• Excellent organizational and time management skills.
• Strong decision-making skills during both crisis and non-crisis situations.
• Ability to work independently and in a group environment.
• Willingness to work a flexible schedule is a must.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [e-mail]. If you would rather not have us retain your data please contact us anytime at [e-mail].

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

Notice

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