Front-of-House Operations Lead - Guest Experience

1947 Eatery and Taphouse; Madison (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

1947 Eatery and Taphouse in Madison, WI is seeking an experienced restaurant operations leader to oversee day-to-day activities, train and develop staff, and drive sales, guest satisfaction, food quality, and sanitation.

You will ensure consistent recipes and standards, manage cash handling, and foster a positive work environment while ensuring compliance with health and safety regulations.

Qualifications

• Front-of-house management experience required.
• Three years FOH experience preferred.
• Able to work long hours and handle physical tasks.

Responsibilities

• Oversee daily operations and staff.
• Plan, organize, train and lead to hit sales and service goals.
• Ensure guests receive responsive, courteous service.
• Maintain food quality, portioning, and presentation standards.
• Control cash and reconcile receipts per policy.
• Ensure equipment cleanliness and maintenance programs.
• Comply with health, safety and labor regulations.

Skills

Customer service

Cash handling

Math skills

POS system

Standing/walking

Team leadership

FOH experience

Food & beverage knowledge

Job description

1947 Eatery and Taphouse in Madison, WI is seeking an experienced restaurant operations leader to oversee day-to-day activities, train and develop staff, and drive sales, guest satisfaction, food quality, and sanitation.

You will ensure consistent recipes and standards, manage cash handling, and foster a positive work environment while ensuring compliance with health and safety regulations.