Front of House Manager on Duty — Guest Experience Lead

Fieldwork Brewing Co.; Santa Rosa (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee discounts on food and drinks

Paid training

Meal breaks

Job summary

Fieldwork Brewing Company in Santa Rosa, CA, is seeking a Manager-on-Duty to lead daily operations at our Montgomery Village location. This hands-on role blends service, training, and teamwork to deliver outstanding guest experiences in a fast-paced environment.

You will support the General Manager, supervise staff, and ensure high standards of hospitality, safety, and compliance while upholding Fieldwork’s culture and guest-first approach.

Qualifications

• Must be 21 years of age or older (California law for alcohol service).
• Minimum 1–2 years of supervisory or lead experience in hospitality, taproom, or restaurant settings.
• RBS certification required prior to or upon hire.
• California Food Handler Card required or ability to obtain within 30 days of hire.

Responsibilities

• Lead daily service operations and ensure smooth coordination between front-of-house and kitchen teams.
• Deliver and model exceptional hospitality and professionalism in all guest interactions.
• Supervise, train, and support team members to maintain a positive and efficient work environment.
• Oversee cash handling, tip reporting, and daily opening/closing procedures.
• Monitor alcohol service in compliance with ABC and RBS standards.
• Ensure all food safety and occupational safety standards are followed.
• Communicate with General Manager and leadership on staffing, operations, and guest feedback.
• Foster teamwork and uphold company culture through positive leadership.

Skills

Leadership

Communication

multitasking

Job description

Fieldwork Brewing Company in Santa Rosa, CA, is seeking a Manager-on-Duty to lead daily operations at our Montgomery Village location. This hands-on role blends service, training, and teamwork to deliver outstanding guest experiences in a fast-paced environment.

You will support the General Manager, supervise staff, and ensure high standards of hospitality, safety, and compliance while upholding Fieldwork’s culture and guest-first approach.