Front of House Manager — Leadership, Growth & Perks

Workstream; Wilson (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401k matching

Dental insurance

Employee discount

Health insurance

Paid time off

Paid training

Referral program

Tuition reimbursement

Vision insurance

Free meals during scheduled shifts

Job summary

Chick-fil-A Wilson is seeking a Front of House Shift Manager to oversee the guest experience during shifts. The role includes maintaining service quality, leading team performance, and ensuring operational excellence.

Ideal candidates have restaurant or hospitality experience, strong leadership skills, and the ability to handle high-volume situations. This position offers a supportive work environment with opportunities for leadership development and internal growth.

Qualifications

• One to three years of leadership or management experience preferred.
• Restaurant or hospitality experience strongly preferred.
• Ability to stand for extended periods and lift up to 50 pounds.
• Ability to work a variety of shifts including mornings, evenings, and weekends.

Responsibilities

• Lead, coach, and hold team members accountable to service standards.
• Ensure cleanliness of dining room, restrooms, and guest areas.
• Maintain food safety and sanitation standards.
• Respond calmly during high volume periods.

Skills

Leadership or management experience

Communication skills

Problem solving skills

Cash handling experience

Education

High school diploma or equivalent

College degree

Job description

Chick-fil-A Wilson is seeking a Front of House Shift Manager to oversee the guest experience during shifts. The role includes maintaining service quality, leading team performance, and ensuring operational excellence.

Ideal candidates have restaurant or hospitality experience, strong leadership skills, and the ability to handle high-volume situations. This position offers a supportive work environment with opportunities for leadership development and internal growth.