Front-of-House Manager - Estate Dining

Goodstone; Middleburg (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Opportunity for advancement

Paid time off

Employee discounts

Job summary

Goodstone is seeking a Restaurant Manager for Grayson's at Goodstone Inn in Middleburg, VA. Lead daily front-of-house operations, ensure high-quality guest experiences, and collaborate with culinary and estate leadership to elevate service standards.

You will be highly visible on the floor, train and coach staff, and manage scheduling, guest concerns, and service recovery. A strong wine program and adaptability are essential.

Qualifications

• Three to five years of restaurant management or front-of-house leadership experience.
• Hands‑on wine knowledge, including varietals, regions, service standards, and basic pairings.
• Strong floor presence with a guest-facing, lead-from-the-front approach.
• Ability to solve problems, adapt quickly, and take ownership of outcomes.
• Experience in building, training, and holding teams accountable.
• Comfort working in a small, evolving, high-expectation hospitality environment.
• Flexible schedule, including evenings, weekends, holidays, and special events.

Responsibilities

• Lead daily front-of-house operations across breakfast, lunch, brunch, dinner, holidays, and special events.
• Be highly visible and actively engaged on the floor during key service periods, directing service flow, pacing, table coverage, and guest engagement.
• Train, coach, mentor, schedule, and manage front-of-house staff; provide real-time feedback and follow through on performance expectations.
• Set clear standards for service knowledge, professionalism, attendance, teamwork, and accountability, and ensure employees are prepared to perform their roles.
• Address guest concerns in real time and lead thoughtful service recovery when expectations are not met.
• Partner closely with the Executive Chef and restaurant leadership to maintain strong front- and back-of-house communication and seamless service execution.
• Support wine and beverage service standards and coach team members on confident, polished service and basic pairing guidance.
• Monitor labor, scheduling, reservations, supplies, reports, opening and closing needs, and other operational priorities without losing active floor presence.
• Step directly into service roles during high-volume periods, call-outs, or staffing shortages to protect the guest experience and support the team.
• Partner with leadership on recruiting, onboarding, training, performance management, and ongoing team development.

Skills

Restaurant management

Wine knowledge

Floor presence

Problem solving

Team building

Hospitality adaptability

Flexible schedule

Job description

Goodstone is seeking a Restaurant Manager for Grayson's at Goodstone Inn in Middleburg, VA. Lead daily front-of-house operations, ensure high-quality guest experiences, and collaborate with culinary and estate leadership to elevate service standards.

You will be highly visible on the floor, train and coach staff, and manage scheduling, guest concerns, and service recovery. A strong wine program and adaptability are essential.