Front of House Manager

Chick-fil-A; Orland Township (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

$23hr - Limited OT available if wanted

Open career growth opportunities

Health insurance coverage

401K matching

Gym Membership reimbursement

PTO

Flexible unpaid time off

Free food and discounts

Job summary

Chick-fil-A is seeking an experienced Front of House Manager to support the management team with shift supervision and delivering an outstanding guest experience. The role involves rotating openings, mid-shifts, and closings to cover peak periods in a fast-paced, high-volume environment.

You will lead by example, manage labor, and continuously improve operations while ensuring adherence to Chick-fil-A policies.

Qualifications

• 1+ year of management experience and strong problem-solving skills.
• Excellent people skills and servant leadership abilities.
• Willingness to own responsibilities and follow clear directions.

Responsibilities

• Assist management in shift management and guest experience.
• Supervise team during peak periods and ensure smooth operations.
• Provide clear daily directions and goals for the team.
• Manage labor and productivity to optimize profitability.
• Analyze and improve restaurant operations continuously.
• Enforce Chick-fil-A procedures and policies.
• Complete daily checklists and ensure next shift is set up for success.
• Count drawers and oversee breaks.
• Maintain a clean restaurant environment.

Skills

Management experience

Problem solving

People skills

Servant leadership

Ownership

Education

High School diploma or equivalent

Job description

At Chick-fil-A, Front of House Managers are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Front of House Managers are responsible for supervising the team during peak periods. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing.

What are the responsibilities?

• Willingness to work alongside the team in any position at any given time.
• Ensuring consistent execution of the operations, including unmatched hospitality, remarkably fast speed of service, and fresh food.
• Provide clear directions and goals for the team daily.
• Manage labor and productivity to ensure high profitability.
• Continually analyze and improve the operations of the business.
• Hold team members accountable to the procedures and policies of Chick-fil-A.
• Complete all daily checklists and responsibilities.
• Ensure the next shift is always set-up for success.
• Count down drawers.
• Complete breaks.
• Keep the restaurant shining clean.

What are the requirements?

• 1+ year of management experience with good problem-solving skills, people skills, servant leadership, follow-through, ability to follow clear directions from superiors, complete ownership of your responsibilities, and a willingness to do things without being told
• High School or equivalent
• 2+ years restaurant experience
• Availability at least 5 days a week, including Saturday.
• Must be 18 years or older
• Ability to manage and work in a fast-paced, high-volume, clean, customer focused environment
• Must be able to lead by example through hard work, position proficiency, and daily service
• Must complete the 150-day training plan for outside leadership candidates

What are the benefits?

• $23hr - Limited OT available if wanted
• Open career growth opportunities
• Health insurance coverage
• 401K matching
• Gym Membership reimbursement
• PTO
• Flexible unpaid time off
• Free food every day you work, as well as discounts on the days you don’t work
• College Scholarship opportunities

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.