Front of House Manager

Compass Group USA; Middletown (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Bon Appetit Management Company in our restaurant group seeks a Front of House Manager reporting to the General Manager to lead day-to-day operations, with emphasis on staff scheduling, customer service, and ensuring top-quality food and beverage.

Responsibilities include budgeting, inventory control, supervising alcohol service, assisting with catering events, coordinating with vendors, and fostering strong team relationships to deliver an exceptional guest experience.

Qualifications

• Experience managing others; strong communication with diverse people.
• Education in industry; strong computer and planning skills.
• Excellent planning, timely and competent decisions.
• Ability to manage large inventories and budgets.
• Ability to work late afternoons through nights and weekends.
• Desire to lead and strong grasp of what needs to be done.
• Creative while maintaining attention to detail.
• Knowledge of the beverage industry.
• Finance, Loss Prevention, and HR experience.
• College degree and management experience preferred.
• Knowledge of state and local alcohol laws.
• Certification by the National Bar & Restaurant Management Association.

Responsibilities

• Schedules, trains, manages, and develops staff.
• Manages budget and inventory.
• Trains and supervises alcoholic beverage service.
• Assists with catering events.
• Manages culinary program.
• Maintains positive working relationship with staff, venue client and production team.
• Works with vendors.
• Works with venue house managers regarding attendance and staffing to achieve maximum results.

Skills

Staff leadership

Excellent communication

Budget and inventory management

Catering event coordination

Alcohol service knowledge

Timely decision making

Creativity with attention to detail

Food safety awareness

Vendor relations

Education

Bachelor’s degree in Hospitality/Management

College degree in beverage management

Tools

Microsoft Office

Inventory management software

Job description

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Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

• Schedules, trains, manages, and develops staff
• Manages budget and inventory
• Trains and supervises alcoholic beverage service
• Assists with catering events
• Manages culinary program
• Maintains a positive working relationship with staff, venue client and production team
• Works with vendors
• Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results

Preferred Qualifications:

• Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
• Education indusrty exp
• Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
• Ability to keep track of large inventories and budgets
• Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
• Have a quick grasp on what needs to be done and demonstrates a desire to lead
• Creativity while not overseeing the attention to detail
• Working knowledge of the business as well as has knowledge of the market
• Finance, Loss Prevention, and HR experiences
• Prefer a college degree and management experience, particularly in the beverage industry
• Certification in service training, alcohol service, safe food handling and first aid
• Experience with knowledgeofall state and local alcohol laws
• Certified by the National Bar & Restaurant Management Association
• Open to working an events driven schedule

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Bon Appetit