Front of House Manager

Pixie, Noodles, Big Apple Bagel, B404 and Boston's; Michigan; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401k

Paid Time Off

Family Medical Leave

Meal Discounts

Opportunity for Advancement

Job summary

Boston’s Restaurant and Sports Bar in Michigan is seeking an experienced General Manager to oversee daily operations, guest service, and staff development under the guidance of the General Manager. You will schedule front-of-house and heart of house employees, ensure policies, training, and profitability targets are met.

Lead a team of hospitality professionals to deliver an exceptional guest experience, manage opening/closing duties, and drive brand standards while maintaining cost controls and

Qualifications

• Bachelor's degree in hospitality/restaurant management preferred.
• Minimum 1 year progressive restaurant management experience.
• Proven leadership and communication skills with staff training ability.
• Ability to manage costs, scheduling, and guest service standards.

Responsibilities

• Oversee day-to-day shift operations under the General Manager's direction.
• Schedule front-of-house and back-of-house staff and monitor training.
• Train, supervise, and develop employees for performance and growth.
• Open and close duties, ensure safety, sanitation, and cost control.
• Lead a dynamic hospitality team to deliver an exceptional guest experience.
• Maintain brand standards and support profitability goals.

Skills

Leadership

Staff development

Training

Communication

People management

Conflict resolution

Multi-tasking

Time management

Education

Bachelor's degree in hospitality/restaurant management (preferred)

Tools

Microsoft Office

POS system experience

Job description

Boston’s Restaurant and Sports Baris a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.

• We have a family-friendly restaurant and a lively sports bar, plus a patio!
• Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun & seamless service.
• We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
• We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Job Summary

Responsible for the day-to-day shift operations of Boston’s Pizza Restaurant & Sports Bar, under the direction of the General Manager. This includes conducting the business affairs of the restaurant, attending to Guests’ needs, scheduling employees as needed for the front of house or heart of house, on-going training, supervision and development of the employees.

Responsibilities

• Ensure all Guests are served in accordance with BoPi Lan, LLC expectations. All products are properly prepared and served in a timely manner, responsible service of alcoholic beverages, safety and sanitation practices are implemented. Maintain control of cost factors in operating and expense categories such as food, and labor.
• Maintain ambience and cleanliness inside and outside the restaurant.
• Continuously focus on improving the Guest dining experience.
• Train, motivate, and develop staff members to ensure a complete understanding of all needs within the restaurant. (Guest experience, building the brand, and profitability) Work with the General Manager to ensure the in-restaurant training team has all needed supplies to properly train new employees.
• Lead a team of dynamic hospitality professionals to ensure each guest is a Fan of Boston’s!
• Manage the opening and closing duties of the restaurant as scheduled and assigned by the General Manager.
• Lead a team of energetic culinary professionals to ensure each guest enjoys the perfect dining experience.

Qualifications

• Bachelor’s Degree preferred but not required.
• Prefer prior hotel or restaurant management or similar discipline. Will accept a combination of relevant work experience, courses and certifications.
• Preferred minimum 1 year progressive experience in a restaurant management role.
• Proven leader within a restaurant environment with the ability to inspire others to work toward a common goal and reach their potential.
• Hands‑on management style that emphasizes direct involvement in day‑to‑day operations.
• Excellent project management skills from conception to evaluation.
• Ability to manage multiple tasks simultaneously and to deadline.
• Ability to formulate flexible strategies and actions plans to achieve results.
• Ability to function independently and intuitively in a fast‑paced environment.
• Excellent verbal and communication skills with the ability to prepare and deliver clear, concise reports and presentations.
• Team player with a can‑do attitude.
• Highly organized with strong attention to detail.
• Effective interpersonal, influencing, coaching and conflict‑resolution skills.
• Demonstrated creativity and sound business judgement.
• Advanced computer skills that include proficiency with Microsoft Office applications and a POS system a plus.
• Ability to manage confidential information and maintain its integrity imperative.
• Ability to work irregular hours including nights, weekends and holidays.

Benefits/Perks

• Health, Dental and Vision Insurance
• Life and Disability Insurance
• 401k
• Paid Time Off
• Family Medical Leave
• Meal Discounts
• Opportunity for Advancement