Front of House Manager

Chick-fil-A; Lorain (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Competitive Pay

Scholarship Opportunities

Referral Bonus

Break Meal Allowance

Health Insurance Benefits

Paid Time Off

Job summary

Chick-fil-A is seeking a Manager to oversee shift management and ensure every guest has an outstanding experience. The role focuses on accurate order prep, strict adherence to recipes and weights, speed of service, cleanliness, and cash handling compliance.

Ideal candidates bring leadership experience, customer-service excellence, and a collaborative attitude. The position offers a strong team culture, benefits, and opportunities within a respected hospitality brand.

Qualifications

• Minimum 18+ years old.
• Previous customer service experience required.
• Previous leadership experience.
• Hard-working, team-oriented and friendly.
• Honest with strong customer skills.

Responsibilities

• Ensure Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensure Team Members are accurate with weights and measurements for all items.
• Maintain the restaurant's speed of service guidelines.
• Keep workstations clean at all times.
• Follow cash handling procedures and security controls.
• Monitor dining room, restrooms, parking lot and facility cleanliness.
• Address guest issues by consulting management for complex cases.

Skills

Leadership experience

Customer service

Teamwork

Communication

Work ethic

Friendly

Honest

Great customer skills

Job description

At Chick-fil-A, Manager are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.

Responsibilities include:

• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business.

Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours- You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay- Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work- At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Scholarship Opportunities - Since 1970, Chick-fil-A has invested more than $112 million in scholarships to help over 67,000 Team Members pursue a college education and achieve their remarkable future — whether it’s with Chick-fil-A or elsewhere.
• Referral Bonus - Have some awesome friends? Have them come work with you and get paid to do it.
• Break Meal Allowance - As part of our appreciation to you, we want to feed you each shift you work.
• Health Insurance Benefits
• Paid Time Off

Requirements:

• Minimum 18+ years old
• Previous customer service experience required
• Previous leadership experience
• Hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system wide sales. Today, Chick-fil-A is America's#1fast food restaurant.

Share this Job:

Salary Information

$16 - $20Hourly Wage