Front of House Manager

Chicken N Pickle; Henderson (NV); On-site; USD 55,000 - 78,000; Full time

Job summary

Chicken N Pickle in Henderson, NV is seeking a Front of House Manager to oversee daily operations and lead a high-volume team. You will manage Front of House, Back of House, and pickleball operations, ensuring top guest experiences and cost control.

Ideal candidates have 3+ years in high-volume management, knowledge of food safety and liquor standards, and familiarity with POS systems like HotSchedules. Strong leadership and adaptability for events and holidays are essential.

Qualifications

• 3+ years of high-volume management experience with food safety and liquor standards.
• Familiar with POS and HotSchedules and able to write routine reports and correspondence.
• Strong people skills, willingness to learn, and ability to adapt in a fast-paced environment.

Responsibilities

• Coordinate daily Front of House, Pickleball, and Back of House operations, supervise managers, and control costs.
• Hire and terminate team members with department managers and promote continuous growth through training.
• Ensure compliance with sanitation and safety standards and liquor guidelines.
• Manage brand, respond to customer complaints, implement policies to improve operations, and promote skill development via training.
• Participate in a dynamic environment with team members averaging around 10k steps per day.

Skills

People skills

Leadership

Team development

Food safety knowledge

Liquor standards knowledge

Fast-paced environment experience

Tools

POS (Point of Sale)

HotSchedules

Restaurant management software

Job description

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

Join Our Team as a Front of House Manager!

Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Chicken N Pickle is looking for you!

You will oversee Front of House Operations, working with management to provide a fun working environment with opportunities for growth. We are looking for someone who has 3+ years of high volume management experience and knowledge of food safety, and liquor standards. We are also looking for someone familiar with restaurant management software such as Point of Sale (POS) and HotSchedules as well as the ability to write routine reports and correspondence. To be successful in this role requires strong people skills, a willingness to learn, and experience in a fast-paced, dynamic environment. You will help support high-quality food and beverage offerings while motivating the team to consistently exceed guest expectations. Strong leadership skills and the ability to be flexible with large events, inclement weather, and ability to work holidays, weekends and nights are necessary for this role. Bilingual is preferred.

In this role you will:

• Coordinate daily Front of House, Pickleball, and Back of House operations, supervise managers, and control operational costs and identify areas to cut waste.
• Hire and terminate team members with department managers and promote continuous growth among employees by training them on proper customer service techniques.
• Ensure compliance with sanitation and safety standards, as well as state and federal food and alcohol guidelines.
• Manage restaurant’s brand, actively respond to customer complaints, implement policies that will create positive change within the daily operations of the restaurant, and encourage continuous skill development through training programs and online courses.
• Participate in the active environment of Chicken N Pickle, with the employees averaging around 10 thousand steps per day.