Front of House Manager

Olympic Hills Golf Club; Eden Prairie (MN); In loco; USD 70.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental and vision insurance

Paid Time Off

Employee Pricing on Apparel and Gear

Golf Course Access

401K Matching

Employee Meals

Descrizione del lavoro

Olympic Hills Golf Club in Eden Prairie, MN is seeking a Front of House Manager to oversee all front-of-house restaurant operations. This salaried, full-time role requires strong leadership, attention to detail, and dedication to high-quality service for members and guests.

You will lead FOH staff, coordinate reservations and events, manage POS systems, and collaborate with culinary and club management to ensure exceptional experiences and a welcoming atmosphere.

Competenze

• 2+ years of management experience in hospitality.
• Strong leadership and interpersonal skills with team development.
• Excellent communication skills.
• Strong organizational skills.
• Knowledge of food & beverage service standards.
• Flexible hours including nights/weekends/holidays.
• Ability to lift up to 40 pounds.

Mansioni

• Team Leadership: hire, train and supervise front-of-house and on-course staff.
• Maintain warm, welcoming guest experience.
• Oversee daily operations, reservations and event coordination; manage POS back office.
• Oversee inventory, ensure supplies are stocked and ordered.
• Collaborate with Bar Manager for cocktail and wine list updates; coordinate with Exec Chef and Clubhouse Manager.

Conoscenze

Team Leadership

Guest Experience

Operations Management

Inventory Management

Collaboration

POS knowledge

Staff Training

Reservation Management

Descrizione del lavoro

Job Details: Job Location: Olympic Hills Golf Club - Eden Prairie, MN 55347, Position Type: Full Time, Salary Range: $70,000.00 - $75,000.00 Salary, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, Known for its exceptional course and welcoming community, Olympic Hills Golf Club provides members with an exclusive experience focused on high-quality service, exceptional golf, and a variety of social and recreational activities. As a small private club, we pride ourselves on offering a tight-knot and personalized atmosphere for our members and their families. The club is family-owned and free from any boards or committees, allowing management to make effective and impactful changes.

The Front of House Manager is a full-time, salaried position. In this position you will be responsible for overseeing all aspects of the front-of-house member restaurant operations. This role requires strong leadership and management skills, a keen eye for detail and a commitment to delivering high quality service.

Key responsibilities:

• Team Leadership: hiring, training and supervising the front-of-house and on-course food and beverage staff, ensuring that they provide excellent customer service and adhere to club policies and procedures.
• Guest Experience: maintain a warm and welcoming atmosphere for all members and guests.
• Operation Management: oversee daily operations, including reservations, event coordination and ensuring smooth and efficient service. Has a strong understanding of the POS from both the employee facing side and back office.
• Inventory Management: oversee and assist in physical inventory, ensuring that all supplies are well-stocked and managed efficiently.
• Collaboration: work closely with Bar Manager to create new cocktail lists and wine list changes. Able to work well with Executive Chef/F&B Director and Clubhouse Manager.

Job Tasks/Duties:

• Monitor reservations and create sections for staff
• Confirms time, attendance and hours worked and approves weekly department payroll
• Able to train staff on POS and ability to set up and maintain POS items
• Ensures that all necessary products are being ordered and maintain working relationship with all Liquor/Beer Reps
• Attends weekly Food and Beverage Meetings
• Ensures that steps-of-service are being followed by all front-of-house staff
• Assures that all side work is accomplished and that all cleaning of equipment and storage areas is completed
• Able to lead staff and assist in all service areas when needed
• Ensures that wine list and cocktail lists are being changed seasonally
• Assures that weekly/monthly beverages specials are being executed by Bar Manager
• Works closely with Clubhouse Manager, and Executive Chef/F&B Director

Benefits:

• Health, dental and vision insurance
• Paid Time Off
• Employee Pricing on Apparel and Equipment
• Golf Course Access
• 401K Matching
• Employee Meals

Qualifications:

• 2+ years of experience in a management role within the hospitality industry
• Strong leadership and interpersonal skills, with the ability to motivate and develop a team
• Excellent communication skills
• Strong organizational skills
• Knowledge of food and beverage service standards and procedures
• Ability to work flexible hours, including regular nights, weekends and holidays
• This position requires the ability to lift a minimum of 40 pounds