Front of House Manager

Compass Group USA; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Commuter Benefits

Job summary

Morrison Living in Chicago’s Beverly/Morgan Park is seeking a Front of House Manager to lead daily dining operations across three Independent Living venues within a luxury Continuing Care Retirement Community (CCRC).

This role focuses on delivering an exceptional resident dining experience through strong hospitality leadership, service excellence, team development, and operational execution across multiple dining venues.

Qualifications

• Prior leadership experience as Front of House Manager, Dining Room Manager, Restaurant Manager, Hospitality Manager, or similar role.
• Experience in senior living, country club, hotel, resort, upscale restaurant, or other hospitality-focused environments preferred.
• Strong leadership skills with the ability to motivate, coach, and develop service teams.
• Excellent communication, organization, and problem-solving abilities.
• Experience managing schedules, labor, and daily dining operations.
• Passion for hospitality and creating memorable guest and resident experiences.
• Comfortable working a hands-on leadership role with a visible floor presence.
• Proficient with Microsoft Office and restaurant POS systems.
• ServSafe certification preferred.

Responsibilities

• Lead day-to-day front-of-house operations across three Independent Living dining venues.
• Recruit, train, coach, schedule, and develop front-of-house staff.
• Ensure resident satisfaction by maintaining high service standards.
• Coordinate staffing, floor execution, and daily service across meals and events.
• Assist with planning and executing catering functions and community events.
• Partner with Executive Chef and General Manager to ensure seamless service.
• Monitor labor, scheduling, supplies, and operational efficiencies.
• Maintain food safety, sanitation, and regulatory compliance.
• Build relationships with residents and families through active floor presence.
• Support training to reinforce hospitality standards and continuous improvement.

Skills

Leadership

Communication

Problem-solving

Organization

Scheduling

Guest service

Education

ServSafe certification (preferred)

Tools

Microsoft Office

Restaurant POS systems

Job description

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Morrison Living is hiring immediately for a Front of House Manager position.

• Location: Beverly/Morgan Park neighborhood
• Schedule: 10:30a-7:30p
• Requirement: Hospitality experience
• Pay Range: $55,000-$60,000

WHAT'S IN IT FOR YOU

A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation. You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.

YOU'D MAKE A GREAT ADDITION TO OUR TEAM

Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team!

Job Summary

The Front of House Manager, reporting directly to the General Manager, is responsible for overseeing the daily front-of-house dining operations within a luxury Continuing Care Retirement Community (CCRC). This role focuses on delivering an exceptional resident dining experience through strong hospitality leadership, service excellence, team development, and operational execution across multiple dining venues.

Key Responsibilities

• Lead the day-to-day front-of-house operations across three Independent Living dining venues, including the Main Dining Room, Marketplace, and Pub.
• Recruit, train, coach, schedule, and develop front-of-house associates while fostering a culture of hospitality and accountability.
• Ensure exceptional resident satisfaction by maintaining high service standards and promptly addressing service recovery opportunities.
• Coordinate staffing, floor execution, and daily service across breakfast, lunch, dinner, and special events.
• Assist with planning, coordinating, and executing catering functions and special community events.
• Partner closely with the Executive Chef, General Manager, and culinary team to ensure seamless service execution.
• Monitor labor, scheduling, supplies, and operational efficiencies while supporting department financial goals.
• Maintain food safety, sanitation, and regulatory compliance standards.
• Build positive relationships with residents, families, and community leadership through visible and engaged floor presence.
• Support ongoing training initiatives to reinforce hospitality standards and continuous improvement.

Preferred Qualifications

• Prior leadership experience as a Front of House Manager, Dining Room Manager, Restaurant Manager, Hospitality Manager, or similar role.
• Experience in senior living, country club, hotel, resort, upscale restaurant, or other hospitality-focused environments preferred.
• Strong leadership skills with the ability to motivate, coach, and develop service teams.
• Excellent communication, organization, and problem-solving abilities.
• Experience managing schedules, labor, and daily dining operations.
• Passion for hospitality and creating memorable guest and resident experiences.
• Comfortable working a hands-on leadership role with a visible floor presence.
• Proficient with Microsoft Office and restaurant POS systems.
• ServSafe certification preferred.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions offerthe following benefits to associates:Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates:Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

Morrison Living is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Morrison Living maintains a drug-free workplace.