Front-of-House Leader & Guest Experience Champion

StaffedUp; Concord (MO); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus opportunities

Career advancement

Employee food and drink discounts

Flexible scheduling

Supportive team

Job summary

Hotshots Sports Bar & Grill is hiring experienced, people-first Managers to drive the success of a fast-growing sports bar brand. Lead the floor, inspire a crew, and grow a real career with a company that promotes from within.

Expect to lead front-of-house operations, coach a high-performing team, and maintain high standards while working 40–50 hours per week, including nights and weekends. Competitive salary with monthly bonus opportunities and employee discounts are offered.

Qualifications

• Proven leadership and staff development capabilities.
• Strong communication and problem-solving skills.
• Hands-on approach with a focus on team performance.

Responsibilities

• Lead front-of-house operations and daily shift execution with confidence and consistency.
• Inspire and coach your team to deliver unforgettable guest experiences.
• Be a visible leader on the floor—welcoming guests, handling issues, and creating a positive vibe.
• Hire, train, and mentor a team of hospitality staff.
• Collaborate with upper management on promotions and goals.
• Maintain service, cleanliness, and safety standards.
• Handle guest concerns and resolve conflicts quickly and professionally.

Skills

Leadership

Team coaching

Guest service

Communication

Problem solving

Organizational skills

Job description

Hotshots Sports Bar & Grill is hiring experienced, people-first Managers to drive the success of a fast-growing sports bar brand. Lead the floor, inspire a crew, and grow a real career with a company that promotes from within.

Expect to lead front-of-house operations, coach a high-performing team, and maintain high standards while working 40–50 hours per week, including nights and weekends. Competitive salary with monthly bonus opportunities and employee discounts are offered.