Front of House Lead — Guest Experience

Shepherd of the hills Development LLC; Branson (MO); On-site; USD 24,000 - 32,000; Full time

Job summary

Shepherd of the Hills Development LLC is seeking a friendly Server to welcome guests at the counter and coordinate service for both the restaurant and Dinner Theatre. You will handle orders, payments, and upsell items while maintaining a welcoming environment.

The role requires strong communication, basic math, and a willingness to learn the POS system. A fast-paced, guest-facing setting with weekend and holiday shifts is expected.

Qualifications

• Strong communication and interpersonal skills for engaging a diverse guest population.
• Basic math proficiency for cash handling and making change.
• Ability to operate a POS system or learn on the job.
• Experience in customer service environments is preferred.

Responsibilities

• Greet guests promptly and courteously at the counter.
• Process cash, card, and electronic payments accurately.
• Upsell specials and merchandise as directed by management.
• Coordinate with kitchen and floor staff to ensure smooth service.

Skills

Communication

Math skills

POS experience

Customer service

Team player

Tools

POS System

Job description

Shepherd of the Hills Development LLC is seeking a friendly Server to welcome guests at the counter and coordinate service for both the restaurant and Dinner Theatre. You will handle orders, payments, and upsell items while maintaining a welcoming environment.

The role requires strong communication, basic math, and a willingness to learn the POS system. A fast-paced, guest-facing setting with weekend and holiday shifts is expected.