Front of House: Guest Experience Pro

Chick-fil-A; Springfield (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun environment

Flexible scheduling

Closed Sundays

Scholarships

Leadership development

Competitive pay

Job summary

Chick-fil-A in Springfield is seeking a Team Member to deliver an exceptional dining experience and signature Chick-fil-A service. You will represent a locally owned/Operator-operated restaurant while supporting daily operations and guest satisfaction.

Responsibilities include smiling, maintaining eye contact, speaking enthusiastically, and forming connections with guests. The role emphasizes teamwork, adaptability, and adherence to dress code and restaurant rules.

Qualifications

• Customer service oriented
• Strong interpersonal skills
• Cheerful and positive attitude
• Able to multi-task
• Works well independently and in a team environment

Responsibilities

• Smile
• Create and maintain eye contact with guests
• Speak enthusiastically to guests
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Customer service

Interpersonal skills

Reliability

Multitasking

Teamwork

Job description

Chick-fil-A in Springfield is seeking a Team Member to deliver an exceptional dining experience and signature Chick-fil-A service. You will represent a locally owned/Operator-operated restaurant while supporting daily operations and guest satisfaction.

Responsibilities include smiling, maintaining eye contact, speaking enthusiastically, and forming connections with guests. The role emphasizes teamwork, adaptability, and adherence to dress code and restaurant rules.