Front of House Experience Leader

Chick-fil-A; Town of Clifton Park (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Chick-fil-A is seeking a Front-of-House Manager for a full-time, on-site role in a fast-paced restaurant. You will lead and inspire the front-of-house team, ensuring a welcoming dining environment and exceptional customer experiences.

This position offers opportunities to develop leadership and customer service skills, work with a passionate team, and contribute to a community-focused dining culture. The role emphasizes Chick-fil-A’s high standards and customer satisfaction.

Qualifications

• Strong leadership and customer service skills.
• Ability to manage a fast-paced restaurant.
• Commitment to Chick-fil-A standards and community focus.

Responsibilities

• Lead and manage to inspire the front-of-house team to deliver exceptional customer experiences
• Maintain a fun and efficient dining environment that aligns with Chick-fil-A’s values
• Ensure operational excellence and uphold food safety standards
• Manage scheduling and daily team coordination
• Innovate new ways to improve the processes and procedures

Skills

Team leadership

Customer service

People management

Job description

Are you looking for a fun, loving, and enthusiastic work environment where your leadership skills can truly shine? Do you want to be part of a team that values community and delivers delicious, high-quality food every day?

Join Chick-fil-A, a highly respected family-owned restaurant company known for its original chicken sandwich and commitment to local communities. As a talented FOH Manager, you'll lead a motivated team in creating a welcoming atmosphere while gaining valuable skills in customer service and team management. This full-time, on-site role offers a chance to grow professionally in a supportive and dynamic setting.

Key Responsibilities

• Lead and manage to inspire the front-of-house team to deliver exceptional customer experiences
• Maintain a fun and efficient dining environment that aligns with Chick-fil-A’s values
• Ensure operational excellence and uphold food safety standards
• Manage scheduling and daily team coordination
• Innovate new ways to improve the processes and procedures

What You Will Gain

• Opportunity to develop strong leadership and management skills
• Experience working with a passionate and enthusiastic team
• Engagement in a company that values community and customer satisfaction

Ideal Candidate

• Highly skilled in team leadership and customer service
• Motivated to create a positive and welcoming environment
• Dynamic and adaptable to fast-paced restaurant operations
• Committed to upholding Chick-fil-A’s high standards

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.