Front of House Director: Lead Team, Elevate Experience

Workstream; Ranger (TX); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Leadership development and advancement

A values-driven, supportive work env.

Competitive salary

Job summary

Chick-fil-A Four Points in Northwest Austin is seeking a Front of House Director to lead restaurant operations with excellence. This General Manager-caliber role focuses on guest experiences, team development, and strong brand stewardship in the local community.

Ideal candidates bring 3–5+ years in restaurant management, a hands-on leadership style, and a proven ability to manage P&L, drive sales, and foster servant leadership across a large team. Flexible availability is required.

Qualifications

• 3–5+ years of restaurant or hospitality management experience (QSR preferred).
• Proven experience leading large teams (50+ team members preferred).
• Strong financial and operational management skills.
• Demonstrated ability to develop leaders and build culture.
• High emotional intelligence and servant leadership mindset.
• Availability to work flexible hours, any day, any time including early mornings, evenings, and weekends.

Responsibilities

• Oversee daily restaurant operations, ensuring exceptional food quality, cleanliness, and service.
• Maintain high standards in food safety, compliance, and brand execution.
• Monitor key performance metrics (sales, labor, food cost, waste, productivity).
• Ensure consistent execution of Chick-fil-A systems and procedures.
• Develop high-performing leaders and team members.
• Coach and mentor department leaders.
• Build a strong leadership pipeline through intentional development plans.
• Foster a culture of accountability, teamwork, and servant leadership.
• Manage P&L performance to meet or exceed financial targets.
• Control labor, food cost, and operational expenses.
• Drive sales growth through operational efficiency and guest satisfaction.
• Represent Chick-fil-A Four Points within the local community.
• Build relationships with schools, organizations, and local businesses.
• Support marketing initiatives and community events.

Skills

Restaurant management

Team leadership

Financial management

People development

Emotional intelligence

Flexible hours

Job description

Chick-fil-A Four Points in Northwest Austin is seeking a Front of House Director to lead restaurant operations with excellence. This General Manager-caliber role focuses on guest experiences, team development, and strong brand stewardship in the local community.

Ideal candidates bring 3–5+ years in restaurant management, a hands-on leadership style, and a proven ability to manage P&L, drive sales, and foster servant leadership across a large team. Flexible availability is required.