Front of House Crew Member

Sessions West Coast Deli; Huntington Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Cashier to join their team. This role involves providing exceptional customer service, processing orders, and maintaining a clean and welcoming environment for Guests. Ideal candidates will have a strong customer service background, the ability to thrive in a fast-paced setting, and a flexible schedule. If you are passionate about delivering delightful dining experiences and enjoy working in a vibrant team atmosphere, this opportunity is perfect for you. Join a company that values dedication and offers a chance to grow in the hospitality industry!

Qualifications

• Minimum 6 months experience in a customer service or restaurant environment.
• Strong customer service personality and skills required.

Responsibilities

• Process Guest orders and handle cash/credit transactions accurately.
• Maintain cleanliness of the restaurant and assist with food presentation.
• Communicate with Guests and staff to optimize service levels.

Skills

Customer Service

Communication Skills

Organization Skills

Interpersonal Skills

Ability to Work Under Pressure

Flexibility

Education

Food Handlers Card or ServSafe Certificate

Tools

POS System

Job description

RESTAURANT CASHIER JOB DESCRIPTION
The Restaurant Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The Restaurant Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows standard of service.

1. Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
2. Processes Guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy while upholding register dialogue.
3. Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
4. Presents food to Guests, circulates dining room for service opportunities, pre-busses and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
5. Maintains clean floors, busses and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains overall cleanliness of the restaurant.
6. Processes Guest orders at the register, simultaneously pours beverages, answers questions about our menu, and keeps the front counter area clean and organized.
7. Restock the ice bin, dries clean tumblers and glassware.
8. Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
9. Other tasks as assigned.

RESTAURANT CASHIER SKILLS AND QUALIFICATIONS
Restaurant Cashiers must exercise the following qualities and skills:

1. Strong customer service personality and skills.
2. Prior experience in a customer service or restaurant environment preferred.
3. Ability to remain calm under pressure in a fast-paced environment.
4. Reliable transportation and ability to arrive to work on time and maintain a positive attendance record.
5. Ability to work a flexible schedule, including weekends, holidays, and evenings.
6. Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
7. Current Food Handlers Card or ServSafe Certificate.

PREVIOUS EXPERIENCE
A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.