Front of House Associate at Breads Bakery

Empregara; New York (NY); Hybrid; USD 23,000 - 28,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k

Commuter Benefits

Potential Bonuses

Dining Discounts

Wellness Program

Job summary

Breads Bakery in New York is seeking a front-of-house associate to deliver warm hospitality across multiple Manhattan locations. You will assist guests at the counter and POS, uphold sanitation, and support inventory while adapting to daily needs. Strong communication and multitasking are essential, and you may support other locations as needed.

The role requires weekend/holiday availability and a commitment to excellent service, with base pay plus tips and benefits such as insurance and 401(k).

Qualifications

• Professional experience in customer service or relevant roles.
• Background in hospitality and/or the food & beverage industry, preferred but not required.
• Commitment to providing exceptional service and genuine experiences.
• Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
• Ability to work holidays and weekends.
• For part-time associates, availability for at least 3 shifts per week and at least 2 shifts per week.

Responsibilities

• Provide extraordinary hospitality in interactions with guests and vendors.
• Answer product questions and handle point of sale.
• Maintain inventory and quality; adjust workflow to meet daily needs.
• Assist at other locations as needed; adapt to changes.
• Keep space clean, safe, and aesthetically pleasing per guidelines.
• Follow tasks from managers and shift supervisors; meet and exceed where possible.
• Manage service recovery professionally and sincerely.

Skills

Customer service

Hospitality background

Exceptional service

Communication skills

Multitasking

Weekend/holiday availability

ADA/FMLA compliance knowledge

Attendance reliability

Policy compliance

Job description

Company description
Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it!

Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).

Job description

Responsibilities & Expectations:

• Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with guests and vendors alike.
• Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
• Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
• Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
• Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
• Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
• Govern service recovery as needed with professionalism and sincerity.

Skills & Requirements:

• Professional experience in customer service or relevant roles.
• Background in hospitality and/or the food & beverage industry, preferred but not required.
• Commitment to providing exceptional service and genuine experiences.
• Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
• Ability to work holidays and weekends.
• For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards / requirements including meeting and qualitative or quantitative productivity standards
• Ability to maintain reasonably regular, punctual and regular attendance consistent with the ADA, FMLA and other federal, state and local standards / requirements
• Compliance with all personnel policies and practices

Compensation & Benefits:

• Base hourly rate of $17.00 per hour, plus gratuities averaging $6.00–$12.00 per hour, resulting in average total earnings of approximately $23.00–$29.00 per hour.
• Additional Pay: individuals who hold a valid NYC Food Protection Certificate (Food Handler Certification) are eligible for an additional $0.50 per hour.
• Insurance: Medical, dental, vision, and life insurance with 35-75% employer contribution (available to full time team members following waiting period)
• Paid time off package
• 401(k) retirement savings plan with employer contribution
• Access to commuter benefits, flexible spending accounts (FSA), financial wellness programs, mental health and fitness benefits, store discounts, and PLUM benefits

Compensation Details

Compensation: Hourly ($17.00 - $17.50) plus tips

Estimated Weekly Tips: $9.00

Benefits & Perks:

• Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program

Compensation

this position is: hourly, $16.50 - 20/hr