Front-Line Rentals & Sales Consultant

ADMAR OHIO LLC; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

ADMAR OHIO LLC in Columbus, OH is seeking a Customer Service Representative to greet customers, generate sales and rental revenue with a consultative approach for walk-in and phone customers.

You will write contracts, process reservations, quote rental rates, and serve as product expert while maintaining an organized showroom and strong relationships with customers; this role supports the outside sales force and works in a fast-paced warehouse environment.

Qualifications

• Exceptional phone, customer service skills and common sense.
• Ability to calculate figures such as discounts, interest, and percentages.
• Excel in a fast paced, highly urgent environment.
• Ability to think on your feet and go the extra mile to help the customer.
• Ability to close the sale.
• Acumatica or other ERP system knowledge is a plus.

Responsibilities

• Greet customers and be the first impression, by phone or walk-in.
• Write contracts, process reservations, and assign equipment.
• Quote rental rates during calls (one-call resolution).
• Serve as product expert and consultant to customers.
• Handle small equipment sales for walk-in customers.
• Maintain an organized showroom and contribute ideas to improve the customer experience.

Skills

Phone skills

Customer service

Numerical ability

Fast-paced adaptability

Close sales

Agility in thinking

Education

High School Diploma or equivalent

Tools

Acumatica

Microsoft Office

Job description

ADMAR OHIO LLC in Columbus, OH is seeking a Customer Service Representative to greet customers, generate sales and rental revenue with a consultative approach for walk-in and phone customers.

You will write contracts, process reservations, quote rental rates, and serve as product expert while maintaining an organized showroom and strong relationships with customers; this role supports the outside sales force and works in a fast-paced warehouse environment.