Front‑Line Loss Prevention & Customer Service Associate

The TJX Companies, Inc.; Roseville (MI); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match; health care FSA; life/AD

Job summary

The TJX Companies, Inc. is hiring for a Loss Prevention/Store Associate at TJ Maxx Store 1241 in Roseville, MI. You will help deter theft, assist customers, and support store management in daily operations within a friendly, diverse team environment.

Starting pay ranges from USD $14.25 to $18.60 per hour, with eligibility for benefits and advancement opportunities. You will wear a Body Worn Camera as part of the approved uniform and contribute to a safe shopping experience.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Retail experience

Job description

The TJX Companies, Inc. is hiring for a Loss Prevention/Store Associate at TJ Maxx Store 1241 in Roseville, MI. You will help deter theft, assist customers, and support store management in daily operations within a friendly, diverse team environment.

Starting pay ranges from USD $14.25 to $18.60 per hour, with eligibility for benefits and advancement opportunities. You will wear a Body Worn Camera as part of the approved uniform and contribute to a safe shopping experience.