Front Entrance Welcome Ambassador

K&G Fashion Superstore; Charlotte (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

K&G Fashion Superstore in Charlotte is seeking a Store Door Greeter to welcome customers and support a safe, friendly shopping environment.

Key duties include greeting customers at the front entrance, assisting with inquiries, guiding them to products, and collaborating with team members to maintain cleanliness and safety standards. This role emphasizes customer service, attentiveness, and incident reporting as directed by management.

Responsibilities

• Remain at the store’s front entrance to welcome and thank customers.
• Help deter potential theft through customer service and awareness.
• Provide courteous and professional assistance by answering questions or directing customers to store associates as needed.
• Support store operations by monitoring fitting rooms, exits, or other high-traffic areas as directed by management.
• Observe and promptly report any unusual or dishonest activity by customers or employees, safety hazards, or maintenance concerns to store management.
• Assist with daily tasks such as organizing front-end areas, maintaining cleanliness, and supporting customer service needs.
• Attend store meetings, physical inventory, and training classes as scheduled.
• Verbally update store management on observations, concerns, or assigned tasks during each shift.
• Comply with all workplace safety procedures, customer service standards, and company policies.
• Perform other duties as assigned by management.

Job description

K&G Fashion Superstore in Charlotte is seeking a Store Door Greeter to welcome customers and support a safe, friendly shopping environment.

Key duties include greeting customers at the front entrance, assisting with inquiries, guiding them to products, and collaborating with team members to maintain cleanliness and safety standards. This role emphasizes customer service, attentiveness, and incident reporting as directed by management.