Front End & Utility Clerk - Elevate Customer Experience

Kroger; Sterling Heights (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Counseling services

Job summary

Kroger in Sterling Heights, MI is seeking a customer-focused store associate to deliver outstanding service and maintain a clean, safe shopping environment. You will assist shoppers, answer questions about products, and uphold safety and hygiene standards across the department and store.

This on-site role emphasizes teamwork and excellent communication with customers and colleagues. Join a large, well-established grocer that values respect, integrity and diversity while offering benefits and

Qualifications

• Ability to handle stressful situations.
• Basic knowledge of electronics and electricity.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Keep the store, department and surroundings clean; manage spills and trash.
• Maintain departmental cleanliness and display a positive attitude.
• Adhere to safety programs and report unsafe conditions to management.
• Inspect equipment and report repairs needed to the appropriate department or store manager.
• Notify management of accidents involving customers or employees.
• Report safety risks or illegal activity, including theft or fraud.
• Collaborate with team members to encourage teamwork.

Skills

Stress management

Electronics basics

Second language

Job description

Kroger in Sterling Heights, MI is seeking a customer-focused store associate to deliver outstanding service and maintain a clean, safe shopping environment. You will assist shoppers, answer questions about products, and uphold safety and hygiene standards across the department and store.

This on-site role emphasizes teamwork and excellent communication with customers and colleagues. Join a large, well-established grocer that values respect, integrity and diversity while offering benefits and