Front End Team Leader - Drive Customer Experience

Ollie's Bargain Outlet, Inc.; Virginia (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX coverage

401K with company match

20% associate discount

Job summary

A retail company is seeking a Retail Front End Team Leader to oversee front-end operations and lead a team focused on customer service. The ideal candidate will have supervisory experience in a retail environment and a positive attitude to interact well with customers and associates. Responsibilities include managing associate productivity, payroll budgets, and participating in staff development. Benefits include medical coverage, a 401K plan, and a generous store discount.

Qualifications

• Minimum of 1–2 years of supervisory experience in retail.
• Flexible schedule for evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Oversee front‑end operations and associate productivity.
• Assist in managing payroll and shrink reduction.
• Support hiring and development of store Associates.

Skills

Supervisory experience

Customer service

Team leadership

Schedule flexibility

Education

High school diploma or equivalent

Job description

A retail company is seeking a Retail Front End Team Leader to oversee front-end operations and lead a team focused on customer service. The ideal candidate will have supervisory experience in a retail environment and a positive attitude to interact well with customers and associates. Responsibilities include managing associate productivity, payroll budgets, and participating in staff development. Benefits include medical coverage, a 401K plan, and a generous store discount.